Customer Service Jobs in Media, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (13 miles from Media, PA)
- 11 hours ago
- Philadelphia, PA (13 miles from Media, PA)
- 11 hours ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Retail Loss Prevention Customer Service Associate II
- Talleyville, DE (10 miles from Media, PA)
- 12 hours ago
- Talleyville, DE (10 miles from Media, PA)
- 12 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Washington, PA (18 miles from Media, PA)
- 1 day ago
- Fort Washington, PA (18 miles from Media, PA)
- 1 day ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (13 miles from Media, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Media, PA)
- 1 day ago
Job Description Performs specialized customer service activities and initiatives....
Customer Service Representative
- Swedesboro, NJ (11 miles from Media, PA)
- 1 day ago
- Swedesboro, NJ (11 miles from Media, PA)
- 1 day ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (14 miles from Media, PA)
- 2 days ago
- Wilmington, DE (14 miles from Media, PA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (12 miles from Media, PA)
- 3 days ago
- King of Prussia, PA (12 miles from Media, PA)
- 3 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (9 miles from Media, PA)
- 3 days ago
- St Davids, PA (9 miles from Media, PA)
- 3 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (19 miles from Media, PA)
- 4 days ago
- Runnemede, NJ (19 miles from Media, PA)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Philadelphia, PA (13 miles from Media, PA)
- 6 days ago
- Philadelphia, PA (13 miles from Media, PA)
- 6 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (10 miles from Media, PA)
- 6 days ago
- Talleyville, DE (10 miles from Media, PA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Claims Customer Service Representative
- Blue Bell, PA (18 miles from Media, PA)
- 6 days ago
- Blue Bell, PA (18 miles from Media, PA)
- 6 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (12 miles from Media, PA)
- 7 days ago
- King of Prussia, PA (12 miles from Media, PA)
- 7 days ago
What You’ll Do: Provide unmatched customer service....
Customer Service Representative- Import-Export
- Pennsville, NJ (20 miles from Media, PA)
- 8 days ago
- Pennsville, NJ (20 miles from Media, PA)
- 8 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (18 miles from Media, PA)
- 10 days ago
- Fort Washington, PA (18 miles from Media, PA)
- 10 days ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Demographic Data for Media, PA
Moving to Media, PA? Find some basic demographic data about Media, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Media, PA
Highest Education Level
Customer Services in Media, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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