Customer Service Jobs in Marcus Hook, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

Customer Service Representative

  • Runnemede, NJ (20 miles from Marcus Hook, PA)
  • 5 hours ago
  • Runnemede, NJ (20 miles from Marcus Hook, PA)
  • 5 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Philadelphia, PA (17 miles from Marcus Hook, PA)
  • 2 days ago
  • Philadelphia, PA (17 miles from Marcus Hook, PA)
  • 2 days ago

Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE (4 miles from Marcus Hook, PA)
  • 2 days ago
  • Talleyville, DE (4 miles from Marcus Hook, PA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Claims Customer Service Representative

  • Blue Bell, PA (24 miles from Marcus Hook, PA)
  • 2 days ago
  • Blue Bell, PA (24 miles from Marcus Hook, PA)
  • 2 days ago

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...

Customer Service Representative

  • King of Prussia, PA (17 miles from Marcus Hook, PA)
  • 3 days ago
  • King of Prussia, PA (17 miles from Marcus Hook, PA)
  • 3 days ago

What You’ll Do: Provide unmatched customer service....

Customer Service Representative- Import-Export

  • Pennsville, NJ (14 miles from Marcus Hook, PA)
  • 4 days ago
  • Pennsville, NJ (14 miles from Marcus Hook, PA)
  • 4 days ago

Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....

Umbrella Insurance Customer Service Representative

  • Fort Washington, PA (24 miles from Marcus Hook, PA)
  • 6 days ago
  • Fort Washington, PA (24 miles from Marcus Hook, PA)
  • 6 days ago

Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....

Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA

  • Wayne, PA (15 miles from Marcus Hook, PA)
  • 8 days ago
  • Wayne, PA (15 miles from Marcus Hook, PA)
  • 8 days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Customer Service Representative

  • Chadds Ford, PA (6 miles from Marcus Hook, PA)
  • 17 days ago
  • Chadds Ford, PA (6 miles from Marcus Hook, PA)
  • 17 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Customer Service Associate

  • Pennsauken, NJ (22 miles from Marcus Hook, PA)
  • 17 days ago
  • Pennsauken, NJ (22 miles from Marcus Hook, PA)
  • 17 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Norristown, PA (21 miles from Marcus Hook, PA)
  • 19 days ago
  • Norristown, PA (21 miles from Marcus Hook, PA)
  • 19 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Bilingual Customer Service Representative

  • Philadelphia, PA (17 miles from Marcus Hook, PA)
  • 23 days ago
  • Philadelphia, PA (17 miles from Marcus Hook, PA)
  • 23 days ago

Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...

Customer Service Representative

  • Conshohocken, PA (18 miles from Marcus Hook, PA)
  • 24 days ago
  • Conshohocken, PA (18 miles from Marcus Hook, PA)
  • 24 days ago

IAA Holdings, LLC (IAA), excellent customer service is at our core....

Customer Service Representative Phoenixville, PA

  • Phoenixville, PA (20 miles from Marcus Hook, PA)
  • 27 days ago
  • Phoenixville, PA (20 miles from Marcus Hook, PA)
  • 27 days ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

CWR-Customer Service Rep I

  • Swedesboro, NJ (8 miles from Marcus Hook, PA)
  • 30+ days ago
  • Swedesboro, NJ (8 miles from Marcus Hook, PA)
  • 30+ days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Demographic Data for Marcus Hook, PA

Moving to Marcus Hook, PA? Find some basic demographic data about Marcus Hook, PA below.


Local
National
20,207
420
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Marcus Hook, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Marcus Hook, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Marcus Hook, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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