Customer Service Jobs in Lebanon, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...
Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 12 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 12 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Customer Service Representative, Omnicare
- Harrisburg, PA (24 miles from Lebanon, PA)
- 14 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 14 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Bilingual (English/Spanish) Inbound Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 28 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 28 days ago
Bilingual (English/Spanish) Inbound Customer Service Representative Are you fluent in both English and Spanish? Do you have a passion for helping customers and solving problems?...
- Wyomissing, PA (23 miles from Lebanon, PA)
- 60+ days ago
- Wyomissing, PA (23 miles from Lebanon, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Rep - Call Center
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
A minimum of one (1) years' experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Customer Service Representative / Data Entry
- Marietta, PA (17 miles from Lebanon, PA)
- 30+ days ago
- Marietta, PA (17 miles from Lebanon, PA)
- 30+ days ago
About the Role Donegal Insurance Group has an opening for a Customer Service Representative in our Personal Lines Underwriting department....
Retail Customer Service Associate
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6781 Grayson Rd, Harrisburg, PA...
Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves
- Lancaster, PA (16 miles from Lebanon, PA)
- 60+ days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 60+ days ago
209455 Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves Location: WellSpan Philhaven, Lancaster, PA Schedule: Full Time Full-time, Days/Eves 11:30-8 Monday 9:30-6 Tuesday 10...
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 60+ days ago
The CSR is expected to demonstrate the following core competencies: Customer Service - demonstrate exemplary customer service; including tone of voice, friendly demeanor, enthusiasm and respect toward...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (16 miles from Lebanon, PA)
- 60+ days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Overnight Customer Service Representative
- Ephrata, PA (16 miles from Lebanon, PA)
- 90+ days ago
- Ephrata, PA (16 miles from Lebanon, PA)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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