Customer Service Jobs in Lebanon, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 8 hours ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 8 hours ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Harrisburg, PA (24 miles from Lebanon, PA)
- 8 hours ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 3 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 3 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- York, PA (23 miles from Lebanon, PA)
- 6 days ago
- York, PA (23 miles from Lebanon, PA)
- 6 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Insurance Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 6 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 6 days ago
June 06, 2025 | Job ID: 7222 Job Summary Insurance Customer Service Representative You are an exceptional Customer Service professional who can adhere to strict deadlines....
Customer Service Representative
- Mount Joy, PA (13 miles from Lebanon, PA)
- 9 days ago
- Mount Joy, PA (13 miles from Lebanon, PA)
- 9 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Rep - Call Center
- Harrisburg, PA (24 miles from Lebanon, PA)
- 24 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 24 days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Retail Customer Service Associate
- Harrisburg, PA (24 miles from Lebanon, PA)
- 30+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6781 Grayson Rd, Harrisburg, PA...
Claim Customer Service Representative - Part Time
- Lancaster, PA (16 miles from Lebanon, PA)
- 30+ days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 30+ days ago
Job Summary Donegal Insurance Group has an opening for a part-time Claim Customer Service Representative (CCSR) in our Claims Service Center....
- Wyomissing, PA (23 miles from Lebanon, PA)
- 90+ days ago
- Wyomissing, PA (23 miles from Lebanon, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Harrisburg, PA (24 miles from Lebanon, PA)
- 90+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 90+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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