Customer Service Jobs in Lebanon, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 19 hours ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 19 hours ago
The Customer Service Representative works within a fast-paced inbound call center and provides customer service via telephone, written, or internet correspondence to agent and policyholders....
- Wyomissing, PA (23 miles from Lebanon, PA)
- 16 days ago
- Wyomissing, PA (23 miles from Lebanon, PA)
- 16 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Wyomissing, PA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Retail Customer Service Associate
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6781 Grayson Rd, Harrisburg, PA...
Remote Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep - Call Center
- Harrisburg, PA (24 miles from Lebanon, PA)
- 90+ days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 90+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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