Customer Service Jobs in Langhorne, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Customer Service Representative

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 15 hours ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 15 hours ago

Customer Service Representative **Sr....

Remote Work

Retail Customer Service Associate

  • Cinnaminson, NJ (13 miles from Langhorne, PA)
  • 3 days ago
  • Cinnaminson, NJ (13 miles from Langhorne, PA)
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...

Licensed Customer Service Representative - PNC Investments

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 6 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 6 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Representative

  • Fort Washington, PA (16 miles from Langhorne, PA)
  • 7 days ago
  • Fort Washington, PA (16 miles from Langhorne, PA)
  • 7 days ago

Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....

Customer Service Associate

  • Fairless Hills, PA (3 miles from Langhorne, PA)
  • 7 days ago
  • Fairless Hills, PA (3 miles from Langhorne, PA)
  • 7 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Runnemede, NJ (24 miles from Langhorne, PA)
  • 10 days ago
  • Runnemede, NJ (24 miles from Langhorne, PA)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 10 days ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 10 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 12 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 12 days ago

Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....

Bilingual Claims Customer Service Representative

  • Blue Bell, PA (20 miles from Langhorne, PA)
  • 12 days ago
  • Blue Bell, PA (20 miles from Langhorne, PA)
  • 12 days ago

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...

Associate Customer Service Representative

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 19 days ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 19 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Lansdale, PA (21 miles from Langhorne, PA)
  • 23 days ago
  • Lansdale, PA (21 miles from Langhorne, PA)
  • 23 days ago

Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Trenton, NJ (8 miles from Langhorne, PA)
  • 25 days ago
  • Trenton, NJ (8 miles from Langhorne, PA)
  • 25 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • Pennsauken, NJ (18 miles from Langhorne, PA)
  • 27 days ago
  • Pennsauken, NJ (18 miles from Langhorne, PA)
  • 27 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Churchville, PA (6 miles from Langhorne, PA)
  • 29 days ago
  • Churchville, PA (6 miles from Langhorne, PA)
  • 29 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Norristown, PA (23 miles from Langhorne, PA)
  • 29 days ago
  • Norristown, PA (23 miles from Langhorne, PA)
  • 29 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Demographic Data for Langhorne, PA

Moving to Langhorne, PA? Find some basic demographic data about Langhorne, PA below.


Local
National
35,452
1,295
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Langhorne, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Langhorne, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Langhorne, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »