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Customer Service Jobs in Lancaster, PA

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Customer Service Representative Job
Armstrong World Industries - Lancaster, PA (5 miles from Lancaster, PA)
As our Customer Service Representative on our Ceilings, Grid, and Walls team, you will be responsible for providing effective and timely sales support and customer service, including consultation and...
15 days ago

Demographic Data for Lancaster, PA

Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.

164,596
4,771
Medium/Lg

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
FutureLearn
Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

FutureLearn
Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...

Register to search for more online courses. >>>

Salary for Customer Service Jobs in Lancaster, PA

This is the average annual salary for Customer Service jobs in Lancaster, PA as reported by the BLS.

$38,136

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Lancaster, PA offer the following education background
  • Bachelor's Degree (33.5%)
  • High School or GED (23.4%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (14.9%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Lancaster, PA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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