Customer Service Jobs in Hershey, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Harrisburg, PA (13 miles from Hershey, PA)
- 1 day ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 1 day ago
Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...
Customer Service Representative
- Harrisburg, PA (13 miles from Hershey, PA)
- 3 days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 3 days ago
.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...
Customer Service Representative
- Lancaster, PA (21 miles from Hershey, PA)
- 12 days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 12 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Customer Service Representative, Omnicare
- Harrisburg, PA (13 miles from Hershey, PA)
- 14 days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 14 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Customer Service Representative
- Camp Hill, PA (15 miles from Hershey, PA)
- 28 days ago
- Camp Hill, PA (15 miles from Hershey, PA)
- 28 days ago
Overview Customer Service Representative Starting at $16/hr Why work for Select? We are committed to your growth and success!...
Bilingual (English/Spanish) Inbound Customer Service Representative
- Harrisburg, PA (13 miles from Hershey, PA)
- 28 days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 28 days ago
Bilingual (English/Spanish) Inbound Customer Service Representative Are you fluent in both English and Spanish? Do you have a passion for helping customers and solving problems?...
Customer Service Rep - Call Center
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
A minimum of one (1) years' experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Customer Service Representative / Data Entry
- Marietta, PA (13 miles from Hershey, PA)
- 30+ days ago
- Marietta, PA (13 miles from Hershey, PA)
- 30+ days ago
About the Role Donegal Insurance Group has an opening for a Customer Service Representative in our Personal Lines Underwriting department....
Retail Customer Service Associate
- York, PA (20 miles from Hershey, PA)
- 30+ days ago
- York, PA (20 miles from Hershey, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Customer Service Representative
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 45+ days ago
- Mechanicsburg, PA (20 miles from Hershey, PA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves
- Lancaster, PA (21 miles from Hershey, PA)
- 45+ days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 45+ days ago
209455 Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves Location: WellSpan Philhaven, Lancaster, PA Schedule: Full Time Full-time, Days/Eves 11:30-8 Monday 9:30-6 Tuesday 10...
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Customer Service Representative
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
- Harrisburg, PA (13 miles from Hershey, PA)
- 60+ days ago
The CSR is expected to demonstrate the following core competencies: Customer Service - demonstrate exemplary customer service; including tone of voice, friendly demeanor, enthusiasm and respect toward...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (21 miles from Hershey, PA)
- 60+ days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Hershey, PA
Moving to Hershey, PA? Find some basic demographic data about Hershey, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hershey, PA
Highest Education Level
Customer Services in Hershey, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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