Customer Service Jobs in Harleysville, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Allentown, PA (23 miles from Harleysville, PA)
- moments ago
- Allentown, PA (23 miles from Harleysville, PA)
- moments ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
Customer Service Representative
- Fort Washington, PA (13 miles from Harleysville, PA)
- 2 days ago
- Fort Washington, PA (13 miles from Harleysville, PA)
- 2 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (12 miles from Harleysville, PA)
- 5 days ago
- King of Prussia, PA (12 miles from Harleysville, PA)
- 5 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (14 miles from Harleysville, PA)
- 5 days ago
- St Davids, PA (14 miles from Harleysville, PA)
- 5 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (10 miles from Harleysville, PA)
- 8 days ago
- Blue Bell, PA (10 miles from Harleysville, PA)
- 8 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (12 miles from Harleysville, PA)
- 9 days ago
- King of Prussia, PA (12 miles from Harleysville, PA)
- 9 days ago
What You’ll Do: Provide unmatched customer service....
Customer Service Representative - Bilingual
- Hereford, PA (14 miles from Harleysville, PA)
- 11 days ago
- Hereford, PA (14 miles from Harleysville, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (13 miles from Harleysville, PA)
- 12 days ago
- Fort Washington, PA (13 miles from Harleysville, PA)
- 12 days ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (14 miles from Harleysville, PA)
- 14 days ago
- Wayne, PA (14 miles from Harleysville, PA)
- 14 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
ULINE- Call Center Representative
- Trumbauersville, PA (9 miles from Harleysville, PA)
- 18 days ago
- Trumbauersville, PA (9 miles from Harleysville, PA)
- 18 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Breinigsville, PA (23 miles from Harleysville, PA)
- 18 days ago
- Breinigsville, PA (23 miles from Harleysville, PA)
- 18 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Lansdale, PA (6 miles from Harleysville, PA)
- 19 days ago
- Lansdale, PA (6 miles from Harleysville, PA)
- 19 days ago
Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...
Customer Service Representative
- Boyertown, PA (15 miles from Harleysville, PA)
- 22 days ago
- Boyertown, PA (15 miles from Harleysville, PA)
- 22 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Norristown, PA (10 miles from Harleysville, PA)
- 25 days ago
- Norristown, PA (10 miles from Harleysville, PA)
- 25 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA (21 miles from Harleysville, PA)
- 25 days ago
- Bethlehem, PA (21 miles from Harleysville, PA)
- 25 days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
Demographic Data for Harleysville, PA
Moving to Harleysville, PA? Find some basic demographic data about Harleysville, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Harleysville, PA
Highest Education Level
Customer Services in Harleysville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Order Entry
- Store Management
- Order Processing
- Wellness
- Facility Management
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »