Customer Service Jobs in Gilbertsville, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Plymouth Meeting, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Plymouth Meeting, PA (21 miles from Gilbertsville, PA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative, RMA
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 4 days ago
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 4 days ago
service....
Customer Service Representative - Bilingual
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 6 days ago
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Trumbauersville, PA (12 miles from Gilbertsville, PA)
- 6 days ago
- Trumbauersville, PA (12 miles from Gilbertsville, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 6 days ago
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Center Valley, PA (18 miles from Gilbertsville, PA)
- 7 days ago
- Center Valley, PA (18 miles from Gilbertsville, PA)
- 7 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Customer Service Representative
- Downingtown, PA (20 miles from Gilbertsville, PA)
- 8 days ago
- Downingtown, PA (20 miles from Gilbertsville, PA)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- West Chester, PA (22 miles from Gilbertsville, PA)
- 11 days ago
- West Chester, PA (22 miles from Gilbertsville, PA)
- 11 days ago
Insurance Agency CSR (West Chester) 15 brintons bridge road compensation: negotiable with experience employment type: experience level: mid level job title: Personal Lines Account Manager PT work for...
Call Center Customer Service Representative
- Allentown, PA (21 miles from Gilbertsville, PA)
- 17 days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 17 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
- Boyertown, PA (5 miles from Gilbertsville, PA)
- 18 days ago
- Boyertown, PA (5 miles from Gilbertsville, PA)
- 18 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Insurance Enrollment Specialist
- Allentown, PA (21 miles from Gilbertsville, PA)
- 30+ days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 30+ days ago
Insurance Enrollment Specialist Lehigh Valley Health Network - 3.4 Allentown, PA Job Details Full-time Estimated: $37.8K - $49.6K a year 17 hours ago Qualifications 5 years Computer literacy...
ULINE- Call Center Representative
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 30+ days ago
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Associate - Weekend Availability
- North Wales, PA (19 miles from Gilbertsville, PA)
- 45+ days ago
- North Wales, PA (19 miles from Gilbertsville, PA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 60+ days ago
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Gilbertsville, PA
Moving to Gilbertsville, PA? Find some basic demographic data about Gilbertsville, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbertsville, PA
Highest Education Level
Customer Services in Gilbertsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »