Customer Service Jobs in Folsom, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Marlton, NJ (22 miles from Folsom, PA)
- 12 days ago
- Liberty Mutual Insurance
- Marlton, NJ (22 miles from Folsom, PA)
- 12 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkUmbrella Insurance Customer Service Representative
- Fort Washington, PA (18 miles from Folsom, PA)
- 10 hours ago
- Fort Washington, PA (18 miles from Folsom, PA)
- 10 hours ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Customer Service Representative
- Fort Washington, PA (18 miles from Folsom, PA)
- 18 hours ago
- Fort Washington, PA (18 miles from Folsom, PA)
- 18 hours ago
Administrative Customer Service Customer Service Representative Fort Washington, PA Customer Service Representative, Fort Washington, PA CUSTOMER SERVICE REPRESENTATIVE BCforward Fort Washington, PA...
Insurance Specialist Customer Service Representative
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
Immediate need for a talented Insurance Specialist Customer Service Representative....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...
Insurance Customer Service Representative
- Wayne, PA (12 miles from Folsom, PA)
- 1 day ago
- Wayne, PA (12 miles from Folsom, PA)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
- Fort Washington, PA (18 miles from Folsom, PA)
- 1 day ago
Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage....
Customer Service Representative
- West Chester, PA (16 miles from Folsom, PA)
- 1 day ago
- West Chester, PA (16 miles from Folsom, PA)
- 1 day ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Wilmington, DE (15 miles from Folsom, PA)
- 1 day ago
- Wilmington, DE (15 miles from Folsom, PA)
- 1 day ago
Customer Service/Call Center Experience. Inbound/Outbound calls. High School Diploma/GED....
Medical Equipment Customer Service Representative
- Marlton, NJ (22 miles from Folsom, PA)
- 3 days ago
- Marlton, NJ (22 miles from Folsom, PA)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Turnersville, NJ (16 miles from Folsom, PA)
- 7 days ago
- Turnersville, NJ (16 miles from Folsom, PA)
- 7 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- West Berlin, NJ (21 miles from Folsom, PA)
- 8 days ago
- West Berlin, NJ (21 miles from Folsom, PA)
- 8 days ago
Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....
- Camden, NJ (11 miles from Folsom, PA)
- 8 days ago
- Camden, NJ (11 miles from Folsom, PA)
- 8 days ago
Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....
- Maple Shade, NJ (18 miles from Folsom, PA)
- 9 days ago
- Maple Shade, NJ (18 miles from Folsom, PA)
- 9 days ago
Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....
- Maple Shade, NJ (18 miles from Folsom, PA)
- 9 days ago
- Maple Shade, NJ (18 miles from Folsom, PA)
- 9 days ago
Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....
Demographic Data for Folsom, PA
Moving to Folsom, PA? Find some basic demographic data about Folsom, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Folsom, PA
Highest Education Level
Customer Services in Folsom, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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