Customer Service Jobs in Exton, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

  • Boyertown, PA (21 miles from Exton, PA)
  • 1 day ago
  • Boyertown, PA (21 miles from Exton, PA)
  • 1 day ago

Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....

Customer Service Representative

  • Chadds Ford, PA (12 miles from Exton, PA)
  • 2 days ago
  • Chadds Ford, PA (12 miles from Exton, PA)
  • 2 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Customer Service Representative

  • Gilbertsville, PA (18 miles from Exton, PA)
  • 4 days ago
  • Gilbertsville, PA (18 miles from Exton, PA)
  • 4 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Norristown, PA (17 miles from Exton, PA)
  • 4 days ago
  • Norristown, PA (17 miles from Exton, PA)
  • 4 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Wilmington, DE (22 miles from Exton, PA)
  • 9 days ago
  • Wilmington, DE (22 miles from Exton, PA)
  • 9 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

  • Conshohocken, PA (17 miles from Exton, PA)
  • 9 days ago
  • Conshohocken, PA (17 miles from Exton, PA)
  • 9 days ago

IAA Holdings, LLC (IAA), excellent customer service is at our core....

ULINE- Call Center Representative

  • Gilbertsville, PA (18 miles from Exton, PA)
  • 11 days ago
  • Gilbertsville, PA (18 miles from Exton, PA)
  • 11 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Customer Service Representative

  • Gilbertsville, PA (18 miles from Exton, PA)
  • 11 days ago
  • Gilbertsville, PA (18 miles from Exton, PA)
  • 11 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative Phoenixville, PA

  • Phoenixville, PA (10 miles from Exton, PA)
  • 12 days ago
  • Phoenixville, PA (10 miles from Exton, PA)
  • 12 days ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Customer Service Representative I

  • Limerick, PA (12 miles from Exton, PA)
  • 16 days ago
  • Limerick, PA (12 miles from Exton, PA)
  • 16 days ago

Overview : The Customer Service Representative supports our company divisions....

Customer Service Representative

  • West Chester, PA (3 miles from Exton, PA)
  • 16 days ago
  • West Chester, PA (3 miles from Exton, PA)
  • 16 days ago

Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....

CWR-Customer Service Rep I

  • Swedesboro, NJ (24 miles from Exton, PA)
  • 16 days ago
  • Swedesboro, NJ (24 miles from Exton, PA)
  • 16 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Bala Cynwyd, PA (21 miles from Exton, PA)
  • 17 days ago
  • Bala Cynwyd, PA (21 miles from Exton, PA)
  • 17 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Fort Washington, PA (23 miles from Exton, PA)
  • 18 days ago
  • Fort Washington, PA (23 miles from Exton, PA)
  • 18 days ago

As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....

Insurance Specialist - Customer Service Representative

  • Fort Washington, PA (23 miles from Exton, PA)
  • 24 days ago
  • Fort Washington, PA (23 miles from Exton, PA)
  • 24 days ago

Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...

Demographic Data for Exton, PA

Moving to Exton, PA? Find some basic demographic data about Exton, PA below.


Local
National
18,808
1,404
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Exton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Exton, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Exton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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