Customer Service Jobs in East Stroudsburg, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 10 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 10 days ago
Licensed Personal Lines Customer Service Representative Stroudsburg, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000-$55,000 based on experience Join a team where people matter-on...
Retail Customer Service Associate
- Easton, PA (21 miles from East Stroudsburg, PA)
- 11 days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...
Customer Service Representative
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 30+ days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 30+ days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 90+ days ago
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in East Stroudsburg, PA
Highest Education Level
Customer Services in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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