Customer Service Jobs in Doylestown, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative

  • Trenton, NJ (22 miles from Doylestown, PA)
  • 1 day ago
  • Trenton, NJ (22 miles from Doylestown, PA)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Health Insurance Customer Service Rep (Unlicensed)

  • Penllyn, PA (12 miles from Doylestown, PA)
  • 3 days ago
  • Penllyn, PA (12 miles from Doylestown, PA)
  • 3 days ago

Health Insurance Customer Service Rep (Unlicensed) - ($17.50/ hour) Our client is looking for an unlicensed Health Insurance Customer Service Rep to join their team....

Loss Prevention Customer Service Associate II

  • Langhorne, PA (16 miles from Doylestown, PA)
  • 10 days ago
  • Langhorne, PA (16 miles from Doylestown, PA)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • St Davids, PA (21 miles from Doylestown, PA)
  • 18 days ago
  • St Davids, PA (21 miles from Doylestown, PA)
  • 18 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Medicare)

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 18 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 18 days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Customer Service Representative

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 20 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 20 days ago

JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...

Customer Service Representative

  • North Wales, PA (8 miles from Doylestown, PA)
  • 28 days ago
  • North Wales, PA (8 miles from Doylestown, PA)
  • 28 days ago

Customer Service Representative Customer Service North Wales, Pennsylvania Direct Hire Jul 23, 2025 Our client is a global leader in the manufacturing and supply of premium Quartz and Solid Surface...

Commercial Lines Customer Service Representative

  • Hamilton, NJ (22 miles from Doylestown, PA)
  • 30+ days ago
  • Hamilton, NJ (22 miles from Doylestown, PA)
  • 30+ days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Retail Customer Service Associate

  • Cinnaminson, NJ (22 miles from Doylestown, PA)
  • 45+ days ago
  • Cinnaminson, NJ (22 miles from Doylestown, PA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...

Customer Service Representative

  • Fort Washington, PA (12 miles from Doylestown, PA)
  • 45+ days ago
  • Fort Washington, PA (12 miles from Doylestown, PA)
  • 45+ days ago

Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....

Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA

  • Wayne, PA (21 miles from Doylestown, PA)
  • 60+ days ago
  • Wayne, PA (21 miles from Doylestown, PA)
  • 60+ days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Customer Service Representative

  • Norristown, PA (15 miles from Doylestown, PA)
  • 60+ days ago
  • Norristown, PA (15 miles from Doylestown, PA)
  • 60+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Entry Level Customer Service Representative

  • Warminster, PA (7 miles from Doylestown, PA)
  • 60+ days ago
  • Warminster, PA (7 miles from Doylestown, PA)
  • 60+ days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Associate

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 90+ days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 90+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Demographic Data for Doylestown, PA

Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.


Local
National
50,631
1,827
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
customer service
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Salary for Customer Service Jobs in Doylestown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Doylestown, PA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Doylestown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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