Customer Service Jobs in Doylestown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Trenton, NJ (22 miles from Doylestown, PA)
- 1 day ago
- Trenton, NJ (22 miles from Doylestown, PA)
- 1 day ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Health Insurance Customer Service Rep (Unlicensed)
- Penllyn, PA (12 miles from Doylestown, PA)
- 3 days ago
- Penllyn, PA (12 miles from Doylestown, PA)
- 3 days ago
Health Insurance Customer Service Rep (Unlicensed) - ($17.50/ hour) Our client is looking for an unlicensed Health Insurance Customer Service Rep to join their team....
Loss Prevention Customer Service Associate II
- Langhorne, PA (16 miles from Doylestown, PA)
- 10 days ago
- Langhorne, PA (16 miles from Doylestown, PA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- St Davids, PA (21 miles from Doylestown, PA)
- 18 days ago
- St Davids, PA (21 miles from Doylestown, PA)
- 18 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Medicare)
- Philadelphia, PA (24 miles from Doylestown, PA)
- 18 days ago
- Philadelphia, PA (24 miles from Doylestown, PA)
- 18 days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Customer Service Representative
- Philadelphia, PA (24 miles from Doylestown, PA)
- 20 days ago
- Philadelphia, PA (24 miles from Doylestown, PA)
- 20 days ago
JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
Customer Service Representative
- North Wales, PA (8 miles from Doylestown, PA)
- 28 days ago
- North Wales, PA (8 miles from Doylestown, PA)
- 28 days ago
Customer Service Representative Customer Service North Wales, Pennsylvania Direct Hire Jul 23, 2025 Our client is a global leader in the manufacturing and supply of premium Quartz and Solid Surface...
Commercial Lines Customer Service Representative
- Hamilton, NJ (22 miles from Doylestown, PA)
- 30+ days ago
- Hamilton, NJ (22 miles from Doylestown, PA)
- 30+ days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Retail Customer Service Associate
- Cinnaminson, NJ (22 miles from Doylestown, PA)
- 45+ days ago
- Cinnaminson, NJ (22 miles from Doylestown, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...
Customer Service Representative
- Fort Washington, PA (12 miles from Doylestown, PA)
- 45+ days ago
- Fort Washington, PA (12 miles from Doylestown, PA)
- 45+ days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (21 miles from Doylestown, PA)
- 60+ days ago
- Wayne, PA (21 miles from Doylestown, PA)
- 60+ days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Customer Service Representative
- Norristown, PA (15 miles from Doylestown, PA)
- 60+ days ago
- Norristown, PA (15 miles from Doylestown, PA)
- 60+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Entry Level Customer Service Representative
- Warminster, PA (7 miles from Doylestown, PA)
- 60+ days ago
- Warminster, PA (7 miles from Doylestown, PA)
- 60+ days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Philadelphia, PA (24 miles from Doylestown, PA)
- 90+ days ago
- Philadelphia, PA (24 miles from Doylestown, PA)
- 90+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Demographic Data for Doylestown, PA
Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Doylestown, PA
Highest Education Level
Customer Services in Doylestown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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