Customer Service Jobs in Downingtown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Boyertown, PA (22 miles from Downingtown, PA)
- 2 days ago
- Boyertown, PA (22 miles from Downingtown, PA)
- 2 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Chadds Ford, PA (13 miles from Downingtown, PA)
- 2 days ago
- Chadds Ford, PA (13 miles from Downingtown, PA)
- 2 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 4 days ago
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Norristown, PA (21 miles from Downingtown, PA)
- 4 days ago
- Norristown, PA (21 miles from Downingtown, PA)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Wilmington, DE (24 miles from Downingtown, PA)
- 10 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 10 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Conshohocken, PA (22 miles from Downingtown, PA)
- 10 days ago
- Conshohocken, PA (22 miles from Downingtown, PA)
- 10 days ago
IAA Holdings, LLC (IAA), excellent customer service is at our core....
ULINE- Call Center Representative
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 11 days ago
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 11 days ago
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Phoenixville, PA
- Phoenixville, PA (13 miles from Downingtown, PA)
- 12 days ago
- Phoenixville, PA (13 miles from Downingtown, PA)
- 12 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Representative I
- Limerick, PA (15 miles from Downingtown, PA)
- 16 days ago
- Limerick, PA (15 miles from Downingtown, PA)
- 16 days ago
Overview : The Customer Service Representative supports our company divisions....
Customer Service Representative
- West Chester, PA (6 miles from Downingtown, PA)
- 16 days ago
- West Chester, PA (6 miles from Downingtown, PA)
- 16 days ago
Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....
Customer Service Representative
- Wilmington, DE (24 miles from Downingtown, PA)
- 24 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 24 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
Customer Service Representative II
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 45+ days ago
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 45+ days ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (24 miles from Downingtown, PA)
- 60+ days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boothwyn, PA (18 miles from Downingtown, PA)
- 90+ days ago
- Boothwyn, PA (18 miles from Downingtown, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Downingtown, PA
Moving to Downingtown, PA? Find some basic demographic data about Downingtown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Downingtown, PA
Highest Education Level
Customer Services in Downingtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »