Customer Service Jobs in Dover, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Harrisburg, PA (16 miles from Dover, PA)
- 9 hours ago
- Harrisburg, PA (16 miles from Dover, PA)
- 9 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Hanover, PA (17 miles from Dover, PA)
- 6 days ago
- Hanover, PA (17 miles from Dover, PA)
- 6 days ago
Our client, a leading player in the customer service industry, is seeking a Customer Service Representative to join their team....
Medical Equipment Customer Service Representative
- Mechanicsburg, PA (17 miles from Dover, PA)
- 11 days ago
- Mechanicsburg, PA (17 miles from Dover, PA)
- 11 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Sales Associate - Customer Service Representative
- Carlisle, PA (22 miles from Dover, PA)
- 12 days ago
- Carlisle, PA (22 miles from Dover, PA)
- 12 days ago
We are actively searching for the ideal person to join our Customer Service Team....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Remote Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 22 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 22 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 22 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 22 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 29 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 29 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 30+ days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 30+ days ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
Customer Service Representative
- Camp Hill, PA (14 miles from Dover, PA)
- 45+ days ago
- Camp Hill, PA (14 miles from Dover, PA)
- 45+ days ago
Overview Customer Service Representative (On-site, Camp Hill, PA) Starting at $16/hr Why work for Select? We are committed to your growth and success!...
Customer Service Rep - Call Center
- Harrisburg, PA (16 miles from Dover, PA)
- 60+ days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 60+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Harrisburg, PA (16 miles from Dover, PA)
- 90+ days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 90+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Demographic Data for Dover, PA
Moving to Dover, PA? Find some basic demographic data about Dover, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dover, PA
Highest Education Level
Customer Services in Dover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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