Customer Service Jobs in Dauphin, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Express Scripts -Remote
- Harrisburg, PA (10 miles from Dauphin, PA)
- 21 hours ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 21 hours ago
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....
Remote WorkRetail Customer Service Associate
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 4 days ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6520 Carlisle Pike Ste 250, Mechanicsburg...
Remote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 9 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 9 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkBilingual Inbound Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 25 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 25 days ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Harrisburg, PA (10 miles from Dauphin, PA)
- 25 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 25 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Camp Hill, PA (11 miles from Dauphin, PA)
- 30+ days ago
- Camp Hill, PA (11 miles from Dauphin, PA)
- 30+ days ago
Overview Customer Service Representative (On-site, Camp Hill, PA) Starting at $16/hr Why work for Select? We are committed to your growth and success!...
Customer Service Rep - Call Center
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 45+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
- Harrisburg, PA (10 miles from Dauphin, PA)
- 90+ days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 90+ days ago
A minimum of one (1) years’ experience in customer service-based center atmosphere, general customer service, medical/dental registration, or other related fields....
Demographic Data for Dauphin, PA
Moving to Dauphin, PA? Find some basic demographic data about Dauphin, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dauphin, PA
Highest Education Level
Customer Services in Dauphin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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