Customer Service Jobs in Cranberry Township, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 30+ days ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 30+ days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Retail Customer Service Associate
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
- New Castle, PA (20 miles from Cranberry Township, PA)
- 60+ days ago
- New Castle, PA (20 miles from Cranberry Township, PA)
- 60+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cranberry Township, PA
Highest Education Level
Customer Services in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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