Customer Service Jobs in Cranberry Township, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Rep
- Butler, PA (17 miles from Cranberry Township, PA)
- 7 days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 7 days ago
We are seeking a Personal Lines Customer Service Rep in the Butler, PA area Responsibilities: -Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and...
- New Castle, PA (20 miles from Cranberry Township, PA)
- 15 days ago
- New Castle, PA (20 miles from Cranberry Township, PA)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Valencia, PA (8 miles from Cranberry Township, PA)
- 25 days ago
- Valencia, PA (8 miles from Cranberry Township, PA)
- 25 days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
Retail Customer Service Associate
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
Retail Customer Service Associate
- Tarentum, PA (16 miles from Cranberry Township, PA)
- 30+ days ago
- Tarentum, PA (16 miles from Cranberry Township, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 Village Center Dr, Tarentum...
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cranberry Township, PA
Highest Education Level
Customer Services in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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