Customer Service Jobs in Collegeville, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Customer Service Representative

  • Boyertown, PA (17 miles from Collegeville, PA)
  • 2 days ago
  • Boyertown, PA (17 miles from Collegeville, PA)
  • 2 days ago

Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....

Customer Service Representative

  • Chadds Ford, PA (24 miles from Collegeville, PA)
  • 2 days ago
  • Chadds Ford, PA (24 miles from Collegeville, PA)
  • 2 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Customer Service Representative

  • Gilbertsville, PA (11 miles from Collegeville, PA)
  • 4 days ago
  • Gilbertsville, PA (11 miles from Collegeville, PA)
  • 4 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative - Bilingual

  • Limeport, PA (22 miles from Collegeville, PA)
  • 4 days ago
  • Limeport, PA (22 miles from Collegeville, PA)
  • 4 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Norristown, PA (6 miles from Collegeville, PA)
  • 4 days ago
  • Norristown, PA (6 miles from Collegeville, PA)
  • 4 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Bilingual Customer Service Representative

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 8 days ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 8 days ago

Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...

Customer Service Representative

  • Conshohocken, PA (9 miles from Collegeville, PA)
  • 10 days ago
  • Conshohocken, PA (9 miles from Collegeville, PA)
  • 10 days ago

IAA Holdings, LLC (IAA), excellent customer service is at our core....

Customer Service Representative (Fully In Office)

  • Bryn Athyn, PA (19 miles from Collegeville, PA)
  • 10 days ago
  • Bryn Athyn, PA (19 miles from Collegeville, PA)
  • 10 days ago

As a Customer Service Representative, you will be the backbone of our company and key to keeping our customers happy. Join our team and help us provide the best customer service in the industry!...

ULINE- Customer Service Representative

  • Hilltown, PA (13 miles from Collegeville, PA)
  • 11 days ago
  • Hilltown, PA (13 miles from Collegeville, PA)
  • 11 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Call Center Representative

  • Sellersville, PA (13 miles from Collegeville, PA)
  • 11 days ago
  • Sellersville, PA (13 miles from Collegeville, PA)
  • 11 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative Phoenixville, PA

  • Phoenixville, PA (5 miles from Collegeville, PA)
  • 12 days ago
  • Phoenixville, PA (5 miles from Collegeville, PA)
  • 12 days ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Entry Level Customer Service Representative

  • Warminster, PA (18 miles from Collegeville, PA)
  • 14 days ago
  • Warminster, PA (18 miles from Collegeville, PA)
  • 14 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Representative I

  • Limerick, PA (5 miles from Collegeville, PA)
  • 16 days ago
  • Limerick, PA (5 miles from Collegeville, PA)
  • 16 days ago

Overview : The Customer Service Representative supports our company divisions....

Customer Service Representative

  • West Chester, PA (16 miles from Collegeville, PA)
  • 16 days ago
  • West Chester, PA (16 miles from Collegeville, PA)
  • 16 days ago

Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....

Customer Service Representative

  • Bala Cynwyd, PA (15 miles from Collegeville, PA)
  • 17 days ago
  • Bala Cynwyd, PA (15 miles from Collegeville, PA)
  • 17 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Demographic Data for Collegeville, PA

Moving to Collegeville, PA? Find some basic demographic data about Collegeville, PA below.


Local
National
43,541
919
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Collegeville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Collegeville, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Collegeville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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