Customer Service Jobs in Braddock, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Valencia, PA (21 miles from Braddock, PA)
- 2 days ago
- Valencia, PA (21 miles from Braddock, PA)
- 2 days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
Retail Customer Service Associate
- Greensburg, PA (18 miles from Braddock, PA)
- 12 days ago
- Greensburg, PA (18 miles from Braddock, PA)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
Retail Customer Service Associate
- West Mifflin, PA (3 miles from Braddock, PA)
- 12 days ago
- West Mifflin, PA (3 miles from Braddock, PA)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2251 Century Dr, West Mifflin, PA...
Customer Service Representative
- United, PA (23 miles from Braddock, PA)
- 16 days ago
- United, PA (23 miles from Braddock, PA)
- 16 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Showroom Customer Service Representative
- Pittsburgh, PA (3 miles from Braddock, PA)
- 23 days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 23 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate, Electronics
- Pittsburgh, PA (3 miles from Braddock, PA)
- 24 days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 24 days ago
Customer Service Associate, Electronics - (PIT.4) Job Title Customer Service Associate, Electronics Location Pittsburgh, PA 15231 US (Primary) Job Type Full Time/Part Time Category Customer Service...
- Pittsburgh, PA (3 miles from Braddock, PA)
- 24 days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 24 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Pittsburgh, PA (3 miles from Braddock, PA)
- 30+ days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 30+ days ago
Here, a commitment to customer service and quality is expected....
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA (3 miles from Braddock, PA)
- 30+ days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 30+ days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
ULINE- Customer Service Representative
- United, PA (23 miles from Braddock, PA)
- 30+ days ago
- United, PA (23 miles from Braddock, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- United, PA (23 miles from Braddock, PA)
- 30+ days ago
- United, PA (23 miles from Braddock, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Bilingual Customer Service Representative
- Canonsburg, PA (18 miles from Braddock, PA)
- 60+ days ago
- Canonsburg, PA (18 miles from Braddock, PA)
- 60+ days ago
service skills Comfortable working in a fast-paced, office-based environment Familiarity with Windows-based computer systems Preferred: 1+ year of customer service, medical office, or call center experience...
- Coraopolis, PA (18 miles from Braddock, PA)
- 60+ days ago
- Coraopolis, PA (18 miles from Braddock, PA)
- 60+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Morning Shift
- North Versailles, PA (3 miles from Braddock, PA)
- 90+ days ago
- North Versailles, PA (3 miles from Braddock, PA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Part Time Customer Service Associate
- Pittsburgh, PA (3 miles from Braddock, PA)
- 90+ days ago
- Pittsburgh, PA (3 miles from Braddock, PA)
- 90+ days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Braddock, PA
Moving to Braddock, PA? Find some basic demographic data about Braddock, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Braddock, PA
Highest Education Level
Customer Services in Braddock, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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