Customer Service Jobs in Bethlehem, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Nazareth, PA (12 miles from Bethlehem, PA)
- 5 days ago
- Nazareth, PA (12 miles from Bethlehem, PA)
- 5 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Retail Customer Service Associate
- Allentown, PA (5 miles from Bethlehem, PA)
- 6 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
Customer Service Representative
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 13 days ago
- Phillipsburg, NJ (14 miles from Bethlehem, PA)
- 13 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative - Bilingual
- Hereford, PA (13 miles from Bethlehem, PA)
- 17 days ago
- Hereford, PA (13 miles from Bethlehem, PA)
- 17 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Slatington, PA (16 miles from Bethlehem, PA)
- 24 days ago
- Slatington, PA (16 miles from Bethlehem, PA)
- 24 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Trumbauersville, PA (11 miles from Bethlehem, PA)
- 24 days ago
- Trumbauersville, PA (11 miles from Bethlehem, PA)
- 24 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Boyertown, PA (23 miles from Bethlehem, PA)
- 28 days ago
- Boyertown, PA (23 miles from Bethlehem, PA)
- 28 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA
- 30+ days ago
- Bethlehem, PA
- 30+ days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
ULINE- Customer Service Representative
- Hilltown, PA (19 miles from Bethlehem, PA)
- 30+ days ago
- Hilltown, PA (19 miles from Bethlehem, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Quakertown, PA (9 miles from Bethlehem, PA)
- 90+ days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Floating Customer Service Representative - Central Market Area
- Doylestown, PA (22 miles from Bethlehem, PA)
- 90+ days ago
- Doylestown, PA (22 miles from Bethlehem, PA)
- 90+ days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bethlehem, PA
Highest Education Level
Customer Services in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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