Customer Service Jobs in Bala Cynwyd, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Cinnaminson, NJ (12 miles from Bala Cynwyd, PA)
- 9 hours ago
- Cinnaminson, NJ (12 miles from Bala Cynwyd, PA)
- 9 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 3 days ago
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 3 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Retail Loss Prevention Customer Service Associate II
- Talleyville, DE (22 miles from Bala Cynwyd, PA)
- 3 days ago
- Talleyville, DE (22 miles from Bala Cynwyd, PA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Washington, PA (8 miles from Bala Cynwyd, PA)
- 4 days ago
- Fort Washington, PA (8 miles from Bala Cynwyd, PA)
- 4 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 4 days ago
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 4 days ago
Job Description Performs specialized customer service activities and initiatives....
- Fairless Hills, PA (23 miles from Bala Cynwyd, PA)
- 4 days ago
- Fairless Hills, PA (23 miles from Bala Cynwyd, PA)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Swedesboro, NJ (18 miles from Bala Cynwyd, PA)
- 4 days ago
- Swedesboro, NJ (18 miles from Bala Cynwyd, PA)
- 4 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (10 miles from Bala Cynwyd, PA)
- 6 days ago
- King of Prussia, PA (10 miles from Bala Cynwyd, PA)
- 6 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (9 miles from Bala Cynwyd, PA)
- 6 days ago
- St Davids, PA (9 miles from Bala Cynwyd, PA)
- 6 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (13 miles from Bala Cynwyd, PA)
- 7 days ago
- Runnemede, NJ (13 miles from Bala Cynwyd, PA)
- 7 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 9 days ago
- Philadelphia, PA (5 miles from Bala Cynwyd, PA)
- 9 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (22 miles from Bala Cynwyd, PA)
- 9 days ago
- Talleyville, DE (22 miles from Bala Cynwyd, PA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Claims Customer Service Representative
- Blue Bell, PA (10 miles from Bala Cynwyd, PA)
- 9 days ago
- Blue Bell, PA (10 miles from Bala Cynwyd, PA)
- 9 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (10 miles from Bala Cynwyd, PA)
- 10 days ago
- King of Prussia, PA (10 miles from Bala Cynwyd, PA)
- 10 days ago
What You’ll Do: Provide unmatched customer service....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (8 miles from Bala Cynwyd, PA)
- 13 days ago
- Fort Washington, PA (8 miles from Bala Cynwyd, PA)
- 13 days ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Demographic Data for Bala Cynwyd, PA
Moving to Bala Cynwyd, PA? Find some basic demographic data about Bala Cynwyd, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bala Cynwyd, PA
Highest Education Level
Customer Services in Bala Cynwyd, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »