Customer Service Jobs in Ardmore, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 51 Jobs

Customer Service Representative Phoenixville, PA

  • Phoenixville, PA (14 miles from Ardmore, PA)
  • 15 hours ago
  • Phoenixville, PA (14 miles from Ardmore, PA)
  • 15 hours ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Customer Service Representative - Orders

  • Feasterville Trevose, PA (20 miles from Ardmore, PA)
  • 1 day ago
  • Feasterville Trevose, PA (20 miles from Ardmore, PA)
  • 1 day ago

If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...

Loss Prevention Customer Service Associate II

  • Newportville, PA (24 miles from Ardmore, PA)
  • 2 days ago
  • Newportville, PA (24 miles from Ardmore, PA)
  • 2 days ago

service via a Company issued radioObserve and report any suspicious behavior or critical incidents to LP or store managementPerform a closing safety sweep of the store with a member of managementAdhere...

Entry Level Customer Service Representative

  • Warminster, PA (19 miles from Ardmore, PA)
  • 2 days ago
  • Warminster, PA (19 miles from Ardmore, PA)
  • 2 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Representative (Level 1

  • Collegeville, PA (14 miles from Ardmore, PA)
  • 2 days ago
  • Collegeville, PA (14 miles from Ardmore, PA)
  • 2 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Representative I

  • Limerick, PA (18 miles from Ardmore, PA)
  • 4 days ago
  • Limerick, PA (18 miles from Ardmore, PA)
  • 4 days ago

Overview : The Customer Service Representative supports our company divisions....

Customer Service Representative

  • West Chester, PA (16 miles from Ardmore, PA)
  • 4 days ago
  • West Chester, PA (16 miles from Ardmore, PA)
  • 4 days ago

Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....

CWR-Customer Service Rep I

  • Swedesboro, NJ (16 miles from Ardmore, PA)
  • 4 days ago
  • Swedesboro, NJ (16 miles from Ardmore, PA)
  • 4 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Warminster, PA (19 miles from Ardmore, PA)
  • 4 days ago
  • Warminster, PA (19 miles from Ardmore, PA)
  • 4 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative (Level 1 - Vaccines)

  • Collegeville, PA (14 miles from Ardmore, PA)
  • 4 days ago
  • Collegeville, PA (14 miles from Ardmore, PA)
  • 4 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Representative

  • Bala Cynwyd, PA (3 miles from Ardmore, PA)
  • 5 days ago
  • Bala Cynwyd, PA (3 miles from Ardmore, PA)
  • 5 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Fort Washington, PA (10 miles from Ardmore, PA)
  • 6 days ago
  • Fort Washington, PA (10 miles from Ardmore, PA)
  • 6 days ago

As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....

Customer Service Representative - Return Agent - Philadelphia International Airport

  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 7 days ago
  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 7 days ago

Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...

Customer Service Representative - Contracts

  • Trevose, PA (20 miles from Ardmore, PA)
  • 9 days ago
  • Trevose, PA (20 miles from Ardmore, PA)
  • 9 days ago

Key Characteristics Strong customer service mentality Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and...

Customer Service Representative (Medicare)

  • Middle City West, PA (7 miles from Ardmore, PA)
  • 9 days ago
  • Middle City West, PA (7 miles from Ardmore, PA)
  • 9 days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Demographic Data for Ardmore, PA

Moving to Ardmore, PA? Find some basic demographic data about Ardmore, PA below.


Local
National
13,984
562
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Ardmore, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ardmore, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ardmore, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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