Customer Service Jobs in Ambridge, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 18 hours ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 18 hours ago

Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...

Customer Service Representative II

  • Industry, PA (12 miles from Ambridge, PA)
  • 2 days ago
  • Industry, PA (12 miles from Ambridge, PA)
  • 2 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Retail Customer Service Associate

  • Tarentum, PA (21 miles from Ambridge, PA)
  • 4 days ago
  • Tarentum, PA (21 miles from Ambridge, PA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 Village Center Dr, Tarentum...

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 8 days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 8 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 16 days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 16 days ago

Assist customers by effectively resolving all customer service issues....

Health Care Customer Service, Associate

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 29 days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 29 days ago

Apply today to become a Health Care Customer Service, Associate!...

Remote Work

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 30+ days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 30+ days ago

Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...

Remote Work

Customer Service Associate

  • Valencia, PA (15 miles from Ambridge, PA)
  • 45+ days ago
  • Valencia, PA (15 miles from Ambridge, PA)
  • 45+ days ago

The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....

Customer Service Associate, Electronics

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 60+ days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 60+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate

  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 60+ days ago
  • Pittsburgh, PA (23 miles from Ambridge, PA)
  • 60+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer service Associate

  • Coraopolis, PA (6 miles from Ambridge, PA)
  • 90+ days ago
  • Coraopolis, PA (6 miles from Ambridge, PA)
  • 90+ days ago

Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Demographic Data for Ambridge, PA

Moving to Ambridge, PA? Find some basic demographic data about Ambridge, PA below.


Local
National
11,672
252
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Ambridge, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ambridge, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ambridge, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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