Customer Service Jobs in Ambridge, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 16 hours ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 16 hours ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
Customer Service Representative II
- Industry, PA (12 miles from Ambridge, PA)
- 2 days ago
- Industry, PA (12 miles from Ambridge, PA)
- 2 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Retail Customer Service Associate
- Tarentum, PA (21 miles from Ambridge, PA)
- 4 days ago
- Tarentum, PA (21 miles from Ambridge, PA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 Village Center Dr, Tarentum...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 8 days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 16 days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 16 days ago
Assist customers by effectively resolving all customer service issues....
Health Care Customer Service, Associate
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 29 days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 29 days ago
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkCustomer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 30+ days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 30+ days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
Remote Work- Valencia, PA (15 miles from Ambridge, PA)
- 45+ days ago
- Valencia, PA (15 miles from Ambridge, PA)
- 45+ days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
Customer Service Associate, Electronics
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 60+ days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 60+ days ago
- Pittsburgh, PA (23 miles from Ambridge, PA)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Coraopolis, PA (6 miles from Ambridge, PA)
- 90+ days ago
- Coraopolis, PA (6 miles from Ambridge, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Ambridge, PA
Moving to Ambridge, PA? Find some basic demographic data about Ambridge, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ambridge, PA
Highest Education Level
Customer Services in Ambridge, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »