Customer Service Jobs in Springfield, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Veneta, OR (22 miles from Springfield, OR)
- 14 days ago
- Veneta, OR (22 miles from Springfield, OR)
- 14 days ago
service in a courteous, friendly and attentive manner....
Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 26 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 26 days ago
Nearest Major Market: Eugene Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
Float Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 29 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 29 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 45+ days ago
- Eugene, OR (3 miles from Springfield, OR)
- 45+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - PT
- Eugene, OR (3 miles from Springfield, OR)
- 60+ days ago
- Eugene, OR (3 miles from Springfield, OR)
- 60+ days ago
service....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Part Time Customer Service Associate
- Eugene, OR (3 miles from Springfield, OR)
- 90+ days ago
- Eugene, OR (3 miles from Springfield, OR)
- 90+ days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Springfield, OR
Moving to Springfield, OR? Find some basic demographic data about Springfield, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Springfield, OR
Highest Education Level
Customer Services in Springfield, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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