Customer Service Jobs in Salem, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote Workservice in a courteous, friendly and attentive manner....
Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage call center team....
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Rep(07258) - 1080 N 1st St.
- Stayton, OR (16 miles from Salem, OR)
- 90+ days ago
- Stayton, OR (16 miles from Salem, OR)
- 90+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07202) - 310 Main St. E.
- Monmouth, OR (20 miles from Salem, OR)
- 90+ days ago
- Monmouth, OR (20 miles from Salem, OR)
- 90+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(09397) - 703 McClaine Street, Suite G
- Silverton, OR (17 miles from Salem, OR)
- 90+ days ago
- Silverton, OR (17 miles from Salem, OR)
- 90+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07205) - 1901 PACIFIC BLVD SE
- Albany, OR (23 miles from Salem, OR)
- 90+ days ago
- Albany, OR (23 miles from Salem, OR)
- 90+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07223) - 383 N. Pacific Highway
- Woodburn, OR (14 miles from Salem, OR)
- 90+ days ago
- Woodburn, OR (14 miles from Salem, OR)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Service Representative
- McMinnville, OR (20 miles from Salem, OR)
- 90+ days ago
- McMinnville, OR (20 miles from Salem, OR)
- 90+ days ago
service in a courteous, friendly and attentive manner....
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, OR
Highest Education Level
Customer Services in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »