Customer Service Jobs in Saint Helens, OR

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Associates

  • Ridgefield, WA (10 miles from Saint Helens, OR)
  • 1 day ago
  • Ridgefield, WA (10 miles from Saint Helens, OR)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate

  • Portland, OR (24 miles from Saint Helens, OR)
  • 1 day ago
  • Portland, OR (24 miles from Saint Helens, OR)
  • 1 day ago

We are now looking to fill Customer Service Associate positions at our BRAND NEW FABULOUS Hello from Portland store inside the Portland International Airport!...

Retail Customer Service Associate

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 15 days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 15 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Document Scanner & Customer Service Representative

  • Longview, WA (23 miles from Saint Helens, OR)
  • 29 days ago
  • Longview, WA (23 miles from Saint Helens, OR)
  • 29 days ago

As a Document Scanner & Customer Service Representative, you will be part of the customer service department supporting a collaborative team environment....

Customer Service Representative

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep(07218) - 1991 NE Cornell Rd.

  • Hillsboro, OR (24 miles from Saint Helens, OR)
  • 60+ days ago
  • Hillsboro, OR (24 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....

Customer Service Rep(09433) - 4101 SE 192nd Ave

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....

Customer Service Rep(07180) - 14415 SE MILL PLAIN

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Job Description Our Customer Service Position is an entry level position. Wage Rates All CSR positions are paid hourly at minimum wage- Washington is $16.66 and maximum $16.66....

Customer Service Rep(07177) - 7735 NE HWY 99

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Our Customer Service Position is an entry level position with a minimum and maximum wage of $16.66 per hour....

Customer Service Rep(07045) - 6300 NE 117TH AVE

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Job Description Our Customer Service Position is an entry level position. General Job Duties For All Store Team Members Operate all equipment....

Customer Service Rep(07191) - 13712 NE 20th Ave

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....

Customer Service Rep(07072) - 11 NW 12TH AVE

  • Battle Ground, WA (20 miles from Saint Helens, OR)
  • 60+ days ago
  • Battle Ground, WA (20 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....

Customer Service Rep(07178) - 1723 NE ANDRESEN RD

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 60+ days ago

Company Description Training and Wage Rates Orientation and training provided on the job. All CSR positions are paid hourly at minimum $16.66 - maximum $16.66. We have many opportunities for...

Customer Service Representative

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Customer Service Rep- CCLI (Vancouver, WA)

  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago
  • Vancouver, WA (14 miles from Saint Helens, OR)
  • 30+ days ago

C hristian Copyright Licensing International (CCLI) is seeking a Customer Service Representative to join our team in Vancouver, Washington....

Demographic Data for Saint Helens, OR

Moving to Saint Helens, OR? Find some basic demographic data about Saint Helens, OR below.


Local
National
17,012
360
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Saint Helens, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Saint Helens, OR offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Helens, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »