Customer Service Jobs in Gresham, OR

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Customer Service Representative

  • Portland, OR (12 miles from Gresham, OR)
  • 2 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), wesell gasoline and convenience products at our retail stations. Weare looking for hard working people who value safety, enjoy workingas...

Medical Customer Service Representative

  • Milwaukie, OR (10 miles from Gresham, OR)
  • 4 days ago
  • Milwaukie, OR (10 miles from Gresham, OR)
  • 4 days ago

Position Summary: Provides phone customer service to members of multiple benefit plans by analyzing caller’s needs and providing timely and accurate responses....

Customer Service Associate

  • Hillsboro, OR (20 miles from Gresham, OR)
  • 6 days ago
  • Hillsboro, OR (20 miles from Gresham, OR)
  • 6 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Customer Service Representative

  • Clackamas, OR (8 miles from Gresham, OR)
  • 6 days ago
  • Clackamas, OR (8 miles from Gresham, OR)
  • 6 days ago

Previous experience providing customer service via phone and email....

Customer Service Representative, Medicare Pharmacy

  • Vancouver, WA (19 miles from Gresham, OR)
  • 9 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 9 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Loss Prevention Customer Service Associate II

  • Beaverton, OR (17 miles from Gresham, OR)
  • 14 days ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Clackamas, OR (8 miles from Gresham, OR)
  • 15 days ago
  • Clackamas, OR (8 miles from Gresham, OR)
  • 15 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

LP Customer Service Associate II

  • Portland, OR (12 miles from Gresham, OR)
  • 16 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist - Outpatient Counseling

  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Client Support Specialist - PACT Services

  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Client Support Specialist - Housing Support

  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 17 days ago

Locations: Vancouver, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:7/15/2025 until filled Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...

Client Support Specialist - PACT

  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago

POSITION TITLE: Client Support Specialist DEPARTMENT: HHS - Behavioral Health REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt, fulltime WAGE RANGE: $29.05 - $33.40 per hour Open...

Client Support Specialist - Outpatient Counseling and Psychiatric Services

  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago

POSITION TITLE: Client Support Specialist - Outpatient Counseling and Psychiatric Services DEPARTMENT: HHS - Behavioral Health REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt WAGE...

Client Support Specialist Housing Services

  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 21 days ago

POSITION TITLE: Client Support Specialist Housing Services DEPARTMENT: HHS - Behavioral Health Housing Services LOCATION: Vancouver, WA REPORTS TO: Administrative Supervisor FLSA STATUS:...

Part Time Customer Service Associate

  • Portland, OR (12 miles from Gresham, OR)
  • 30+ days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 30+ days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Gresham, OR

Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.


Local
National
85,139
1,729
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Gresham, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gresham, OR offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gresham, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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