Customer Service Jobs in Gresham, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Ridgefield, WA (24 miles from Gresham, OR)
- 18 hours ago
- Ridgefield, WA (24 miles from Gresham, OR)
- 18 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Portland, OR (9 miles from Gresham, OR)
- 18 hours ago
- Portland, OR (9 miles from Gresham, OR)
- 18 hours ago
We are now looking to fill Customer Service Associate positions at our BRAND NEW FABULOUS Hello from Portland store inside the Portland International Airport!...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Bilingual Spanish Call Center Customer Service Representative
- Portland, OR (12 miles from Gresham, OR)
- 4 days ago
- Portland, OR (12 miles from Gresham, OR)
- 4 days ago
Remote Bilingual Spanish Call Center Customer Service Representative?...
Pharmacy Customer Service Representative
- Milwaukie, OR (10 miles from Gresham, OR)
- 6 days ago
- Milwaukie, OR (10 miles from Gresham, OR)
- 6 days ago
One year call center or customer service....
Remote WorkLoss Prevention Customer Service Associate
- Portland, OR (12 miles from Gresham, OR)
- 7 days ago
- Portland, OR (12 miles from Gresham, OR)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Portland, OR (12 miles from Gresham, OR)
- 11 days ago
- Portland, OR (12 miles from Gresham, OR)
- 11 days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team....
Customer Service Representative - PT
- Portland, OR (12 miles from Gresham, OR)
- 12 days ago
- Portland, OR (12 miles from Gresham, OR)
- 12 days ago
service....
Administrative Assistant- Customer Service Representative and Logistics Coordinator
- Tigard, OR (18 miles from Gresham, OR)
- 12 days ago
- Tigard, OR (18 miles from Gresham, OR)
- 12 days ago
We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....
Retail Customer Service Associate
- Vancouver, WA (19 miles from Gresham, OR)
- 14 days ago
- Vancouver, WA (19 miles from Gresham, OR)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Beaverton, OR (17 miles from Gresham, OR)
- 15 days ago
- Beaverton, OR (17 miles from Gresham, OR)
- 15 days ago
Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...
Customer Service Representative
- Portland, OR (12 miles from Gresham, OR)
- 22 days ago
- Portland, OR (12 miles from Gresham, OR)
- 22 days ago
Customer service agents may be inbound, outbound, or a combination of both....
Loss Prevention Customer Service Associate II
- Tualatin, OR (18 miles from Gresham, OR)
- 27 days ago
- Tualatin, OR (18 miles from Gresham, OR)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Clackamas, OR (8 miles from Gresham, OR)
- 27 days ago
- Clackamas, OR (8 miles from Gresham, OR)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - FT
- Portland, OR (12 miles from Gresham, OR)
- 30+ days ago
- Portland, OR (12 miles from Gresham, OR)
- 30+ days ago
service....
Demographic Data for Gresham, OR
Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gresham, OR
Highest Education Level
Customer Services in Gresham, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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