Customer Service Jobs in Forest Grove, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...
Loss Prevention Customer Service Associate II
- Beaverton, OR (23 miles from Forest Grove, OR)
- 28 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07218) - 1991 NE Cornell Rd.
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 60+ days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 60+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07207) - 10081 Sw Nimbus
- Beaverton, OR (23 miles from Forest Grove, OR)
- 60+ days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 60+ days ago
Company Description Our Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Customer Service Rep(07247) - 16155 NW Cornell Rd.
- Beaverton, OR (23 miles from Forest Grove, OR)
- 45+ days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 45+ days ago
Company DescriptionOur Customer Service Position is an entry level position. We have many opportunities for advancement. Training and Wage Rates Orientation and training provided on the job....
Demographic Data for Forest Grove, OR
Moving to Forest Grove, OR? Find some basic demographic data about Forest Grove, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forest Grove, OR
Highest Education Level
Customer Services in Forest Grove, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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