Customer Service Jobs in Fall Creek, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
(Onsite) Customer Service Representative - Eugene, OR
- Eugene, OR (21 miles from Fall Creek, OR)
- 14 days ago
- Eugene, OR (21 miles from Fall Creek, OR)
- 14 days ago
Onsite) Customer Service Representative - Eugene, OR - Now Hiring Penfed Credit Union 30 days ago Customer experience at PenFed starts with you!...
Customer Service Representative
- Eugene, OR (21 miles from Fall Creek, OR)
- 17 days ago
- Eugene, OR (21 miles from Fall Creek, OR)
- 17 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
CUSTOMER SERVICE REPRESENTATIVE - Front Desk
- Springfield, OR (17 miles from Fall Creek, OR)
- 18 days ago
- Springfield, OR (17 miles from Fall Creek, OR)
- 18 days ago
We are seeking a motivated, high energy, individual to join our Customer Service Team as a Front Desk CSR....
Insurance Service Representative (Lane County)
- Eugene, OR (21 miles from Fall Creek, OR)
- 25 days ago
- Eugene, OR (21 miles from Fall Creek, OR)
- 25 days ago
Licensure for Property and Casualty insurance in Oregon is required or must be obtained within 60 days of hire....
Customer Service Representative - PT
- Eugene, OR (21 miles from Fall Creek, OR)
- 45+ days ago
- Eugene, OR (21 miles from Fall Creek, OR)
- 45+ days ago
service....
Customer Service Representative
- Springfield, OR (17 miles from Fall Creek, OR)
- 60+ days ago
- Springfield, OR (17 miles from Fall Creek, OR)
- 60+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Part Time Customer Service Associate
- Eugene, OR (21 miles from Fall Creek, OR)
- 90+ days ago
- Eugene, OR (21 miles from Fall Creek, OR)
- 90+ days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Fall Creek, OR
Moving to Fall Creek, OR? Find some basic demographic data about Fall Creek, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fall Creek, OR
Highest Education Level
Customer Services in Fall Creek, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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