Customer Service Jobs in Eugene, OR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
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Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Eugene, OR (8 miles from Eugene, OR)
- 20 days ago
- Eugene, OR (8 miles from Eugene, OR)
- 20 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative 3.0 3.0 out of 5 stars Eugene, OR 97401 Overview Customer experience at PenFed starts with you! Our team is responsible for providing exceptional customer service....
Customer Service Representative
- Springfield, OR (3 miles from Eugene, OR)
- 21 days ago
- Springfield, OR (3 miles from Eugene, OR)
- 21 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...
Customer Service Rep(07213) - 1812 5th St.
- Springfield, OR (3 miles from Eugene, OR)
- 90+ days ago
- Springfield, OR (3 miles from Eugene, OR)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
The Hertz Part Time Customer Service Sales Associate consults with customers on their car rental....
Customer Service Rep(07210) - 4105 Main St.
- Springfield, OR (3 miles from Eugene, OR)
- 60+ days ago
- Springfield, OR (3 miles from Eugene, OR)
- 60+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job DutiesOperate all equipmentStock ingredients from delivery area...
CUSTOMER SERVICE REPRESENTATIVE - CGM Division
- Springfield, OR (3 miles from Eugene, OR)
- 90+ days ago
- Springfield, OR (3 miles from Eugene, OR)
- 90+ days ago
Previous professional experience or educational background in healthcare customer service or is a plus but not required....
The Customer Service Representative will report directly to the Branch Manager....
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
Demographic Data for Eugene, OR
Moving to Eugene, OR? Find some basic demographic data about Eugene, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eugene, OR
Highest Education Level
Customer Services in Eugene, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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