Customer Service Jobs in Scarborough, ON
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
VMI Customer Service Representative (Part Time)
- Mississauga, ON (24 miles from Scarborough, ON)
- 14 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 14 days ago
programs for customers Advise Inside Customer Service Representative of customer orders and requests Follow all safety protocol in compliance with WFS' Health and Safety policies, the Occupational...
Customer Service Representative - Bilingual in French
- Toronto, ON (9 miles from Scarborough, ON)
- 21 days ago
- Toronto, ON (9 miles from Scarborough, ON)
- 21 days ago
Requisition Number : 200574 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Bilingual Customer Service Insurance Advisor
- Markham, ON (7 miles from Scarborough, ON)
- 30+ days ago
- Markham, ON (7 miles from Scarborough, ON)
- 30+ days ago
Location: Markham, ON Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....
Bilingual Customer Service Insurance Advisor - Hybrid- Markham
- Markham, ON (7 miles from Scarborough, ON)
- 45+ days ago
- Markham, ON (7 miles from Scarborough, ON)
- 45+ days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Markham, ON area....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scarborough, ON
Highest Education Level
Customer Services in Scarborough, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- English
- Spanish
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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