Customer Service Jobs in Ontario
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Location: Ottawa, ON Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....
Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing Additional Job Details Address: MEADOWVALE BUSINESS PARK, 6880...
Customer Service Representative (Part-time 12-20 hours per week)
- Thunder Bay, ON
- 14 days ago
- Thunder Bay, ON
- 14 days ago
Self-motivated, with high energy and dedication to customer service and sales growth. Must be comfortable on daily use of technology....
Bilingual Customer Service Insurance Advisor - Hybrid-Ottawa
- Gloucester, ON
- 18 days ago
- Gloucester, ON
- 18 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Ottawa, ON area....
Bilingual Customer Service Insurance Advisor - Hybrid- Markham
- Markham, ON
- 18 days ago
- Markham, ON
- 18 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Markham, ON area....
service in a courteous, friendly and attentive manner....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Application Deadline: 05/19/2025 Address: 6780 Meadowvale TownCtr Cir #2 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Bilingual French Customer Service Representative Remote
- North York, ON
- 30+ days ago
- North York, ON
- 30+ days ago
Randstad is seeking a dynamic and highly motivated Bilingual Customer Service Representative to join our client's team in North York....
Remote WorkDo you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...
Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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