Customer Service Jobs in Ontario
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service experience in a private, public, government or military environment OR HS Diploma AND 6 (six) years of customer service experience in a private, public, government or military environment In...
Requisition Number : 200755 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Achieve client satisfaction by providing technical support to the account management team and other members of the department to drive the delivery of exceptional customer service....
Customer Service Representative - Bilingual FRENCH/ENGLISH
- Guelph, ON
- 15 days ago
- Guelph, ON
- 15 days ago
Our manufacturing client in Guelph is seeking a Bilingual Customer Service Representative....
Customer Service Representative- Lost Pet Recovery
- Oakville, ON
- 24 days ago
- Oakville, ON
- 24 days ago
Job Summary: PetPlace is seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Service....
Remote WorkOur manufacturing client in Guelph is seeking a Bilingual Customer Service Representative....
Customer Service Representative - Bilingual in French
- Toronto, ON
- 30+ days ago
- Toronto, ON
- 30+ days ago
Requisition Number : 200574 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Bilingual Customer Service Representative - Ottawa
- Gloucester, ON
- 45+ days ago
- Gloucester, ON
- 45+ days ago
to become General Insurance Licensed Qualifications - Excellent English and French communication skills - Strong computer/keyboarding skills - Previous Customer Service or Call Centre experience is...
Location: Ottawa, ON Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....
Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....
service in a courteous, friendly and attentive manner....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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