Customer Service Jobs in Oklahoma City, OK

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Associate

  • Oklahoma City, OK
  • 22 hours ago
  • Oklahoma City, OK
  • 22 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Remote Customer Service Representative

  • Oklahoma City, OK
  • 3 days ago
  • Oklahoma City, OK
  • 3 days ago

desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...

Remote Work

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service REP (2pm-10pm)

  • Oklahoma City, OK
  • 5 days ago
  • Oklahoma City, OK
  • 5 days ago

Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...

Customer Service REP (8-8 Floater)

  • Oklahoma City, OK
  • 5 days ago
  • Oklahoma City, OK
  • 5 days ago

Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...

Commercial Card Services Customer Service Associate - US REMOTE

  • Oklahoma City, OK
  • 7 days ago
  • Oklahoma City, OK
  • 7 days ago

Interfaces with team members, management, and customers in reference to customer service issues....

Remote Work

Customer Service REP (6am-2pm)

  • Oklahoma City, OK
  • 13 days ago
  • Oklahoma City, OK
  • 13 days ago

Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...

Customer Service Representative (Healthcare)

  • Oklahoma City, OK
  • 20 days ago
  • Oklahoma City, OK
  • 20 days ago

service experience, preferably in a healthcare call center environment....

Medical Equipment Customer Service Representative

  • Oklahoma City, OK
  • 22 days ago
  • Oklahoma City, OK
  • 22 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative -$23/hr

  • Norman, OK (17 miles from Oklahoma City, OK)
  • 22 days ago
  • Norman, OK (17 miles from Oklahoma City, OK)
  • 22 days ago

Amergis Healthcare Staffing is seeking a Customer Service Representative to provide service and support to ourcustomers....

Customer Service Associate - Temporary

  • Oklahoma City, OK
  • 45+ days ago
  • Oklahoma City, OK
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inbound Telephone Customer Service Representative R7688

  • Oklahoma City, OK
  • 30+ days ago
  • Oklahoma City, OK
  • 30+ days ago

Inbound Telephone Customer Service Representative R7688 It Technical Support Oklahoma City, OK Full-Time The Inbound Telephone Customer Service Representative supports activities for the Federal Aviation...

Inbound Telephone Customer Service Representative R7695

  • Oklahoma City, OK
  • 30+ days ago
  • Oklahoma City, OK
  • 30+ days ago

The Inbound Telephone Customer Service Representative works under close supervision and is provided detailed written or verbal guidance before and during assignments....

Retail Customer Service Associate

  • Midwest City, OK (6 miles from Oklahoma City, OK)
  • 30+ days ago
  • Midwest City, OK (6 miles from Oklahoma City, OK)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6521 Se 29Th St, Midwest City, OK...

Customer Service Representative I

  • Edmond, OK (13 miles from Oklahoma City, OK)
  • 45+ days ago
  • Edmond, OK (13 miles from Oklahoma City, OK)
  • 45+ days ago

Utility Customer Service (UCS) employees also function as first responders during emergencies such as inclement weather events....

Demographic Data for Oklahoma City, OK

Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.


Local
National
695,364
20,803
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Oklahoma City, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oklahoma City, OK offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oklahoma City, OK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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