Customer Service Jobs in Oklahoma
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
IAC Life Operations Customer Service Representative
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
The Life Operations Customer Service Representative primary function is to review, balance and post group premiums, as well as assist customers and agents in the handling of individual and Group Life...
Customer Service Representative **Sr....
Remote WorkWe are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkYou will support our Property & Casualty insurance team in delivering exceptional service every day....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12905 East 96Th Street North, Owasso...
Hiring a Customer Service Rep for a Great Company in West Tulsa!!!...
Maintains professionalism anddelivers excellent customer service to coworkers, City personnel, citizens, andthe public....
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Wireless Customer Service Representative - Paid Training Provided
- Tulsa, OK
- 11 days ago
- Tulsa, OK
- 11 days ago
Job Duties and Responsibilities Customer Service Representative: $18.50/hr starting pay with opportunity to increase pay to $20.35/hr within 60 days. No experience required....
Medical Equipment Customer Service Representative
- Oklahoma City, OK
- 12 days ago
- Oklahoma City, OK
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Assist customers by effectively resolving all customer service issues....
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oklahoma
Highest Education Level
Customer Services in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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