Customer Service Jobs in Oklahoma

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Oklahoma City, OK
  • 16 hours ago
  • Oklahoma City, OK
  • 16 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Bi-Lingual Customer Service Representative

  • Tulsa, OK
  • 2 days ago
  • Tulsa, OK
  • 2 days ago

JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....

Customer Service Representative, Life Contact Center

  • Oklahoma City, OK
  • 2 days ago
  • Oklahoma City, OK
  • 2 days ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - HCB

  • Oklahoma City, OK
  • 2 days ago
  • Oklahoma City, OK
  • 2 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Remote Work

Customer Service REP (6am-2pm)

  • Oklahoma City, OK
  • 2 days ago
  • Oklahoma City, OK
  • 2 days ago

Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...

Medical Equipment Customer Service Representative

  • Tulsa, OK
  • 3 days ago
  • Tulsa, OK
  • 3 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Oklahoma City, OK
  • 4 days ago
  • Oklahoma City, OK
  • 4 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative - Cardmember Services

  • Oklahoma City, OK
  • 4 days ago
  • Oklahoma City, OK
  • 4 days ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

The ideal Customer Service Representative will be customer focused, detail oriented and results driven....

Remote Senior Customer Service Representative

  • Oklahoma City, OK
  • 8 days ago
  • Oklahoma City, OK
  • 8 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....

Remote Work

Customer Service Representative

  • Oklahoma City, OK
  • 10 days ago
  • Oklahoma City, OK
  • 10 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Job Duties and Responsibilities Customer Service Representative: $18.50/hr starting pay with opportunity to increase pay to $20.35/hr within 60 days. No experience required....

Customer Service Representative

  • Tulsa, OK
  • 13 days ago
  • Tulsa, OK
  • 13 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Tulsa, Oklahoma work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Under general...

Customer Service - Customer Service Representative 105-1014

  • Tulsa, OK
  • 15 days ago
  • Tulsa, OK
  • 15 days ago

The ideal Customer Service Representative will be customer focused, detail oriented and results driven....

Demographic Data for Oklahoma

Moving to Oklahoma? Find some basic demographic data about Oklahoma below.


Local
National
3,959,261
94,077

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Oklahoma

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oklahoma offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oklahoma
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »