Customer Service Jobs in Oklahoma
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate United States - Oklahoma - Fort Sill Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Age Requirement: 21+ As a Customer Experience Associate at...
service....
desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...
Remote WorkCustomer Service Representative - Ponca City 2340
- Ponca City, OK
- 3 days ago
- Ponca City, OK
- 3 days ago
The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence....
Customer Service Representative - Patient Registration
- Sapulpa, OK
- 3 days ago
- Sapulpa, OK
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Oklahoma City, OK
- 4 days ago
- Oklahoma City, OK
- 4 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...
Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and holidays when needed...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Commercial Card Services Customer Service Associate - US REMOTE
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
Interfaces with team members, management, and customers in reference to customer service issues....
Remote WorkJOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
Our Team as a Customer Service Representative!...
JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oklahoma
Highest Education Level
Customer Services in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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