Customer Service Jobs in Norman, OK
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Policy Owner Services Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
We are seeking energetic and reliable professionals to join our team as Policy Owner Services Customer Service Representative The primary function of a Policy Owner Customer Service Representative includes...
Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Moore, OK (17 miles from Norman, OK)
- 24 days ago
- Moore, OK (17 miles from Norman, OK)
- 24 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
IAC Life Operations Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
The Life Operations Customer Service Representative primary function is to review, balance and post group premiums, as well as assist customers and agents in the handling of individual and Group Life...
Remote Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Midwest City, OK (16 miles from Norman, OK)
- 45+ days ago
- Midwest City, OK (16 miles from Norman, OK)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6521 Se 29Th St, Midwest City, OK...
Customer Service Representative - FT
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
service....
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative (Healthcare)
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
service experience, preferably in a healthcare call center environment....
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norman, OK
Highest Education Level
Customer Services in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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