Customer Service Jobs in Wright Patterson Afb, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- Troy, OH (16 miles from Wright Patterson Afb, OH)
- 5 days ago
- Troy, OH (16 miles from Wright Patterson Afb, OH)
- 5 days ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Customer Service Representative
- Huber Heights, OH (3 miles from Wright Patterson Afb, OH)
- 18 days ago
- Huber Heights, OH (3 miles from Wright Patterson Afb, OH)
- 18 days ago
Position Description: The Customer Service Representative acts as the liaison between the customer and the company....
Customer Service Representative
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 30+ days ago
- Beavercreek, OH (11 miles from Wright Patterson Afb, OH)
- 30+ days ago
Possess telephone charisma and excellent communication and customer service skills. Must demonstrate a friendly helpful manner and individual responsibility and accountability. Qualifications...
Retail Customer Service Associate
- Washington Township, OH (11 miles from Wright Patterson Afb, OH)
- 30+ days ago
- Washington Township, OH (11 miles from Wright Patterson Afb, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Retail Customer Service Associate
- Washington Township, OH (15 miles from Wright Patterson Afb, OH)
- 30+ days ago
- Washington Township, OH (15 miles from Wright Patterson Afb, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Customer Service Representative - PT
- Vandalia, OH (10 miles from Wright Patterson Afb, OH)
- 90+ days ago
- Vandalia, OH (10 miles from Wright Patterson Afb, OH)
- 90+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (10 miles from Wright Patterson Afb, OH)
- 90+ days ago
- Vandalia, OH (10 miles from Wright Patterson Afb, OH)
- 90+ days ago
service....
Customer Service Rep(02340) - 417 W McCreight St
- Springfield, OH (15 miles from Wright Patterson Afb, OH)
- 90+ days ago
- Springfield, OH (15 miles from Wright Patterson Afb, OH)
- 90+ days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Rep(02279) - 1756 S Limestone St
- Springfield, OH (15 miles from Wright Patterson Afb, OH)
- 90+ days ago
- Springfield, OH (15 miles from Wright Patterson Afb, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Demographic Data for Wright Patterson Afb, OH
Moving to Wright Patterson Afb, OH? Find some basic demographic data about Wright Patterson Afb, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wright Patterson Afb, OH
Highest Education Level
Customer Services in Wright Patterson Afb, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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