Customer Service Jobs in Wilmington, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Maineville, OH (23 miles from Wilmington, OH)
- 1 hour ago
- Maineville, OH (23 miles from Wilmington, OH)
- 1 hour ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Beavercreek, OH (17 miles from Wilmington, OH)
- 25 days ago
- Beavercreek, OH (17 miles from Wilmington, OH)
- 25 days ago
Possess telephone charisma and excellent communication and customer service skills. Must demonstrate a friendly helpful manner and individual responsibility and accountability. Qualifications...
Retail Customer Service Associate
- Washington Township, OH (22 miles from Wilmington, OH)
- 28 days ago
- Washington Township, OH (22 miles from Wilmington, OH)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Retail Customer Service Associate
- Washington Township, OH (20 miles from Wilmington, OH)
- 30+ days ago
- Washington Township, OH (20 miles from Wilmington, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Customer Service Representative
- Hillsboro, OH (23 miles from Wilmington, OH)
- 90+ days ago
- Hillsboro, OH (23 miles from Wilmington, OH)
- 90+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Wilmington, OH
Moving to Wilmington, OH? Find some basic demographic data about Wilmington, OH below.
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Salary for Customer Service Jobs in Wilmington, OH
Highest Education Level
Customer Services in Wilmington, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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