Customer Service Jobs in Willoughby, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Cleveland, OH (19 miles from Willoughby, OH)
- 7 hours ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 7 hours ago
service....
Customer Service Representative, Medicare Pharmacy Contact Center
- Cleveland, OH (19 miles from Willoughby, OH)
- 23 hours ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 23 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH (19 miles from Willoughby, OH)
- 2 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 2 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Cleveland, OH (19 miles from Willoughby, OH)
- 7 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 7 days ago
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
Customer Service Representative
- Cleveland, OH (19 miles from Willoughby, OH)
- 9 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 9 days ago
Customer Service Representative Location : Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Customer Service Representative
- Solon, OH (17 miles from Willoughby, OH)
- 9 days ago
- Solon, OH (17 miles from Willoughby, OH)
- 9 days ago
Schedule: 1st Day: 10:30am-5pm for equipment set up 4 Weeks of onsite training from 9:30-6pm after the first day Shift then transitions to 10:30am-7:00pm M-F -After the onsite training period, and...
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (19 miles from Willoughby, OH)
- 13 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 13 days ago
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time) Metro Lexus Cleveland, Ohio Employment Type: Regular Full-Time Customer Service Representative - Metro Lexus Auto Spa...
Customer Service Representative
- Cleveland, OH (19 miles from Willoughby, OH)
- 22 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 22 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (23 miles from Willoughby, OH)
- 24 days ago
- Brooklyn, OH (23 miles from Willoughby, OH)
- 24 days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (19 miles from Willoughby, OH)
- 29 days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 29 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative
- Cleveland, OH (19 miles from Willoughby, OH)
- 30+ days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 30+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
Retail Customer Service Associate
- Oakwood Village, OH (19 miles from Willoughby, OH)
- 30+ days ago
- Oakwood Village, OH (19 miles from Willoughby, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 23300 Broadway Ave, Oakwood Village...
Retail Customer Service Associate
- Mentor, OH (3 miles from Willoughby, OH)
- 30+ days ago
- Mentor, OH (3 miles from Willoughby, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...
Customer Service Representative
- Cleveland, OH (19 miles from Willoughby, OH)
- 45+ days ago
- Cleveland, OH (19 miles from Willoughby, OH)
- 45+ days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Customer Service Representative
- Brooklyn Heights, OH (21 miles from Willoughby, OH)
- 60+ days ago
- Brooklyn Heights, OH (21 miles from Willoughby, OH)
- 60+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Willoughby, OH
Moving to Willoughby, OH? Find some basic demographic data about Willoughby, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Willoughby, OH
Highest Education Level
Customer Services in Willoughby, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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