Customer Service Jobs in Westlake, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Parma Heights, OH (8 miles from Westlake, OH)
- 90+ days ago
- Parma Heights, OH (8 miles from Westlake, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Brooklyn, OH (9 miles from Westlake, OH)
- 14 hours ago
- Brooklyn, OH (9 miles from Westlake, OH)
- 14 hours ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (12 miles from Westlake, OH)
- 5 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 5 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
- Pepper Pike, OH (24 miles from Westlake, OH)
- 7 days ago
- Pepper Pike, OH (24 miles from Westlake, OH)
- 7 days ago
Ready to make an impact with exceptional customer service?...
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Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (12 miles from Westlake, OH)
- 7 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 7 days ago
Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service....
Customer Service Representative (Onsite)
- Broadview Heights, OH (16 miles from Westlake, OH)
- 8 days ago
- Broadview Heights, OH (16 miles from Westlake, OH)
- 8 days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (12 miles from Westlake, OH)
- 9 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 9 days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
Retail Customer Service Associate
- Oakwood Village, OH (20 miles from Westlake, OH)
- 10 days ago
- Oakwood Village, OH (20 miles from Westlake, OH)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 23300 Broadway Ave, Oakwood Village...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH (12 miles from Westlake, OH)
- 13 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 13 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative, Shuttle Operations
- Cleveland, OH (12 miles from Westlake, OH)
- 14 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 14 days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Customer Service Representative
- Mayfield Heights, OH (24 miles from Westlake, OH)
- 20 days ago
- Mayfield Heights, OH (24 miles from Westlake, OH)
- 20 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Customer Service Associate l
- Warrensville Heights, OH (21 miles from Westlake, OH)
- 22 days ago
- Warrensville Heights, OH (21 miles from Westlake, OH)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Cleveland, OH (6 miles from Westlake, OH)
- 22 days ago
- Cleveland, OH (6 miles from Westlake, OH)
- 22 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Berea, OH (6 miles from Westlake, OH)
- 23 days ago
- Berea, OH (6 miles from Westlake, OH)
- 23 days ago
service and support....
Customer Service Representative
- Cleveland, OH (12 miles from Westlake, OH)
- 24 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 24 days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Demographic Data for Westlake, OH
Moving to Westlake, OH? Find some basic demographic data about Westlake, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, OH
Highest Education Level
Customer Services in Westlake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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