Customer Service Jobs in Westlake, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cleveland, OH (12 miles from Westlake, OH)
- 2 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 2 days ago
Customer Service Representative One80 Intermediaries - 3.0 Cleveland, OH Job Details Full-time Estimated: $33.8K - $38.7K a year 18 hours ago Qualifications Microsoft Word Microsoft Excel Customer service...
Customer Service Representative
- Cleveland, OH (12 miles from Westlake, OH)
- 8 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 8 days ago
With a vision to be the best customer service company in the world, we know our greatest strength comes from our people....
Customer Service Representative
- Avon Lake, OH (5 miles from Westlake, OH)
- 12 days ago
- Avon Lake, OH (5 miles from Westlake, OH)
- 12 days ago
Experience in customer service, retail, or sales preferred....
70182-LP Customer Service Associate II 70182-LP Customer Service Associate II
- Brooklyn, OH (9 miles from Westlake, OH)
- 16 days ago
- Brooklyn, OH (9 miles from Westlake, OH)
- 16 days ago
70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Brooklyn, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Customer Service Representative - Now Hiring
- Oberlin, OH (18 miles from Westlake, OH)
- 18 days ago
- Oberlin, OH (18 miles from Westlake, OH)
- 18 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative - Insurance
- Independence, OH (15 miles from Westlake, OH)
- 22 days ago
- Independence, OH (15 miles from Westlake, OH)
- 22 days ago
Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....
Remote WorkRole Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....
Retail Customer Service Associate
- Oakwood Village, OH (20 miles from Westlake, OH)
- 45+ days ago
- Oakwood Village, OH (20 miles from Westlake, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 23300 Broadway Ave, Oakwood Village...
Customer Service Representative
- Lorain, OH (11 miles from Westlake, OH)
- 45+ days ago
- Lorain, OH (11 miles from Westlake, OH)
- 45+ days ago
What Do IAA Customer Service Reps Do?...
- Cleveland, OH (6 miles from Westlake, OH)
- 90+ days ago
- Cleveland, OH (6 miles from Westlake, OH)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Westlake, OH
Moving to Westlake, OH? Find some basic demographic data about Westlake, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, OH
Highest Education Level
Customer Services in Westlake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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