Customer Service Jobs in Westfield Center, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Copley, OH (15 miles from Westfield Center, OH)
- 3 days ago
- Copley, OH (15 miles from Westfield Center, OH)
- 3 days ago
Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....
Customer Service Representative
- Orrville, OH (16 miles from Westfield Center, OH)
- 28 days ago
- Orrville, OH (16 miles from Westfield Center, OH)
- 28 days ago
Customer Service Representative Jarrett (Jarrett Logistics Systems) - Orrville, OH, United States Tagged: Logistics Customer Service Representative Employment Type: Full-time, In-Person Location: Orrville...
Retail Customer Service Associate
- Fairlawn, OH (17 miles from Westfield Center, OH)
- 45+ days ago
- Fairlawn, OH (17 miles from Westfield Center, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative (Onsite)
- Broadview Heights, OH (23 miles from Westfield Center, OH)
- 45+ days ago
- Broadview Heights, OH (23 miles from Westfield Center, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
Store 4705412: 1877 Triplett Blvd, Akron, Ohio 44312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overnight 3rd Shift Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
Store 4705590: 1559 E Market St, Akron, Ohio 44305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Rittman, OH (9 miles from Westfield Center, OH)
- 90+ days ago
- Rittman, OH (9 miles from Westfield Center, OH)
- 90+ days ago
Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Westfield Center, OH
Moving to Westfield Center, OH? Find some basic demographic data about Westfield Center, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westfield Center, OH
Highest Education Level
Customer Services in Westfield Center, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »