Customer Service Jobs in Westfield Center, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Berea, OH (23 miles from Westfield Center, OH)
- 2 days ago
- Berea, OH (23 miles from Westfield Center, OH)
- 2 days ago
service and support....
Overnight 3rd Shift Customer Service Representative
- Copley, OH (15 miles from Westfield Center, OH)
- 60+ days ago
- Copley, OH (15 miles from Westfield Center, OH)
- 60+ days ago
Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Brunswick, OH (15 miles from Westfield Center, OH)
- 90+ days ago
- Brunswick, OH (15 miles from Westfield Center, OH)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Fairlawn, OH (17 miles from Westfield Center, OH)
- 30+ days ago
- Fairlawn, OH (17 miles from Westfield Center, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
- Wooster, OH (16 miles from Westfield Center, OH)
- 45+ days ago
- Wooster, OH (16 miles from Westfield Center, OH)
- 45+ days ago
In addition, it involves rating, oral and written communication, working knowledge of Personal Lines coverage, as well as working with reports and policy systems....
Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 60+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 60+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 60+ days ago
Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Rittman, OH (9 miles from Westfield Center, OH)
- 90+ days ago
- Rittman, OH (9 miles from Westfield Center, OH)
- 90+ days ago
Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
Store 4705620: 924 E Exchange St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
- Akron, OH (21 miles from Westfield Center, OH)
- 90+ days ago
Store 4705603: 940 S Arlington St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Westfield Center, OH
Moving to Westfield Center, OH? Find some basic demographic data about Westfield Center, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westfield Center, OH
Highest Education Level
Customer Services in Westfield Center, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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