Customer Service Jobs in Westfield Center, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative

  • Berea, OH (23 miles from Westfield Center, OH)
  • 2 days ago
  • Berea, OH (23 miles from Westfield Center, OH)
  • 2 days ago

service and support....

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (15 miles from Westfield Center, OH)
  • 60+ days ago
  • Copley, OH (15 miles from Westfield Center, OH)
  • 60+ days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Brunswick, OH (15 miles from Westfield Center, OH)
  • 90+ days ago
  • Brunswick, OH (15 miles from Westfield Center, OH)
  • 90+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 30+ days ago
  • Fairlawn, OH (17 miles from Westfield Center, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...

CSR Personal Lines

  • Wooster, OH (16 miles from Westfield Center, OH)
  • 45+ days ago
  • Wooster, OH (16 miles from Westfield Center, OH)
  • 45+ days ago

In addition, it involves rating, oral and written communication, working knowledge of Personal Lines coverage, as well as working with reports and policy systems....

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 60+ days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 60+ days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 60+ days ago

Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Rittman, OH (9 miles from Westfield Center, OH)
  • 90+ days ago
  • Rittman, OH (9 miles from Westfield Center, OH)
  • 90+ days ago

Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Akron, OH (21 miles from Westfield Center, OH)
  • 90+ days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 90+ days ago

Store 4705620: 924 E Exchange St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative

  • Akron, OH (21 miles from Westfield Center, OH)
  • 90+ days ago
  • Akron, OH (21 miles from Westfield Center, OH)
  • 90+ days ago

Store 4705603: 940 S Arlington St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Westfield Center, OH

Moving to Westfield Center, OH? Find some basic demographic data about Westfield Center, OH below.


Local
National
928
15
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Westfield Center, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westfield Center, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westfield Center, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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