Customer Service Jobs in West Chester, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 1 day ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 1 day ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Senior Customer Service Representative (Spanish Bilingual Preferred)

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 9 hours ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 9 hours ago

The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....

Retail Customer Service Associate

  • Springdale, OH (4 miles from West Chester, OH)
  • 2 days ago
  • Springdale, OH (4 miles from West Chester, OH)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...

Customer Service Representative

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 5 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 5 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Representative

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 6 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 6 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

LP Customer Service Associate II

  • Miamisburg, OH (22 miles from West Chester, OH)
  • 6 days ago
  • Miamisburg, OH (22 miles from West Chester, OH)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Bilingual (Spanish)

  • Monroe, OH (7 miles from West Chester, OH)
  • 9 days ago
  • Monroe, OH (7 miles from West Chester, OH)
  • 9 days ago

This position reports directly to the Customer Service Supervisor....

Customer Service Representative - PT

  • Hebron, KY (22 miles from West Chester, OH)
  • 11 days ago
  • Hebron, KY (22 miles from West Chester, OH)
  • 11 days ago

service....

Customer Service Representative II

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 11 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 11 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative - Cosmetics

  • Batavia, OH (21 miles from West Chester, OH)
  • 19 days ago
  • Batavia, OH (21 miles from West Chester, OH)
  • 19 days ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Representatives - Starting at $20/hourly

  • Erlanger, KY (23 miles from West Chester, OH)
  • 19 days ago
  • Erlanger, KY (23 miles from West Chester, OH)
  • 19 days ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Customer Service Representative

  • Maineville, OH (9 miles from West Chester, OH)
  • 22 days ago
  • Maineville, OH (9 miles from West Chester, OH)
  • 22 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 22 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 22 days ago

Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....

Bilingual Senior Customer Service Representative

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 26 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 26 days ago

The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....

Loss Prevention Customer Service Associate

  • Cincinnati, OH (12 miles from West Chester, OH)
  • 26 days ago
  • Cincinnati, OH (12 miles from West Chester, OH)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for West Chester, OH

Moving to West Chester, OH? Find some basic demographic data about West Chester, OH below.


Local
National
53,694
1,812
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in West Chester, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in West Chester, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Chester, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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