Customer Service Jobs in Twinsburg, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Copley, OH (18 miles from Twinsburg, OH)
- 5 days ago
- Copley, OH (18 miles from Twinsburg, OH)
- 5 days ago
Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....
On Site Bilingual Customer Service Representative
- Stow, OH (10 miles from Twinsburg, OH)
- 6 days ago
- Stow, OH (10 miles from Twinsburg, OH)
- 6 days ago
On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Customer Service Representative - PT
- Cleveland, OH (18 miles from Twinsburg, OH)
- 14 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 14 days ago
service....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (12 miles from Twinsburg, OH)
- 17 days ago
- Mayfield Hts, OH (12 miles from Twinsburg, OH)
- 17 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative - FT
- Cleveland, OH (18 miles from Twinsburg, OH)
- 18 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 18 days ago
service....
- Cleveland, OH (18 miles from Twinsburg, OH)
- 19 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 19 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (10 miles from Twinsburg, OH)
- 19 days ago
- Stow, OH (10 miles from Twinsburg, OH)
- 19 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Cleveland, OH (18 miles from Twinsburg, OH)
- 27 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 27 days ago
Customer Service Representative Location : Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Customer Service Representative
- Cleveland, OH (18 miles from Twinsburg, OH)
- 30+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 30+ days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (17 miles from Twinsburg, OH)
- 30+ days ago
- Brooklyn, OH (17 miles from Twinsburg, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Retail Customer Service Associate
- Fairlawn, OH (14 miles from Twinsburg, OH)
- 45+ days ago
- Fairlawn, OH (14 miles from Twinsburg, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative (Onsite)
- Broadview Heights, OH (12 miles from Twinsburg, OH)
- 45+ days ago
- Broadview Heights, OH (12 miles from Twinsburg, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
- Cleveland, OH (20 miles from Twinsburg, OH)
- 60+ days ago
- Cleveland, OH (20 miles from Twinsburg, OH)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Twinsburg, OH
Moving to Twinsburg, OH? Find some basic demographic data about Twinsburg, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Twinsburg, OH
Highest Education Level
Customer Services in Twinsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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