Customer Service Jobs in Trenton, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (6 miles from Trenton, OH)
- 1 day ago
- Monroe, OH (6 miles from Trenton, OH)
- 1 day ago
This position reports directly to the Customer Service Supervisor....
Customer Service Representative
- Cincinnati, OH (22 miles from Trenton, OH)
- 2 days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 2 days ago
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service Representative II
- Cincinnati, OH (22 miles from Trenton, OH)
- 3 days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 3 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Maineville, OH (16 miles from Trenton, OH)
- 13 days ago
- Maineville, OH (16 miles from Trenton, OH)
- 13 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Cincinnati, OH (22 miles from Trenton, OH)
- 14 days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 14 days ago
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
Bilingual Senior Customer Service Representative
- Cincinnati, OH (22 miles from Trenton, OH)
- 17 days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 17 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Loss Prevention Customer Service Associate
- Cincinnati, OH (22 miles from Trenton, OH)
- 18 days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Cosmetics
- Mason, OH (13 miles from Trenton, OH)
- 29 days ago
- Mason, OH (13 miles from Trenton, OH)
- 29 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative
- Mason, OH (13 miles from Trenton, OH)
- 30+ days ago
- Mason, OH (13 miles from Trenton, OH)
- 30+ days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative- Part Time
- Cincinnati, OH (22 miles from Trenton, OH)
- 30+ days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 30+ days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Life - Associate Customer Service Representative
- Fairfield, OH (3 miles from Trenton, OH)
- 30+ days ago
- Fairfield, OH (3 miles from Trenton, OH)
- 30+ days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Retail Customer Service Associate
- Washington Township, OH (20 miles from Trenton, OH)
- 30+ days ago
- Washington Township, OH (20 miles from Trenton, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Accounting - Customer Service Representative
- Fairfield, OH (3 miles from Trenton, OH)
- 30+ days ago
- Fairfield, OH (3 miles from Trenton, OH)
- 30+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Retail Customer Service Associate
- Washington Township, OH (18 miles from Trenton, OH)
- 45+ days ago
- Washington Township, OH (18 miles from Trenton, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Customer Service Representative
- Cincinnati, OH (22 miles from Trenton, OH)
- 45+ days ago
- Cincinnati, OH (22 miles from Trenton, OH)
- 45+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Trenton, OH
Moving to Trenton, OH? Find some basic demographic data about Trenton, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, OH
Highest Education Level
Customer Services in Trenton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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