Customer Service Jobs in Solon, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Copley, OH (22 miles from Solon, OH)
- 3 days ago
- Copley, OH (22 miles from Solon, OH)
- 3 days ago
Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....
On Site Bilingual Customer Service Representative
- Stow, OH (14 miles from Solon, OH)
- 4 days ago
- Stow, OH (14 miles from Solon, OH)
- 4 days ago
On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Customer Service Representative - PT
- Cleveland, OH (15 miles from Solon, OH)
- 12 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 12 days ago
service....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (7 miles from Solon, OH)
- 15 days ago
- Mayfield Hts, OH (7 miles from Solon, OH)
- 15 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative - FT
- Cleveland, OH (15 miles from Solon, OH)
- 16 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 16 days ago
service....
- Cleveland, OH (15 miles from Solon, OH)
- 16 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 16 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (14 miles from Solon, OH)
- 17 days ago
- Stow, OH (14 miles from Solon, OH)
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 25 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 25 days ago
Customer Service Representative Location : Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (15 miles from Solon, OH)
- 29 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 29 days ago
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time) Metro Lexus Cleveland, Ohio Employment Type: Regular Full-Time Customer Service Representative - Metro Lexus Auto Spa...
Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 30+ days ago
- Cleveland, OH (15 miles from Solon, OH)
- 30+ days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (16 miles from Solon, OH)
- 30+ days ago
- Brooklyn, OH (16 miles from Solon, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (15 miles from Solon, OH)
- 45+ days ago
- Cleveland, OH (15 miles from Solon, OH)
- 45+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Retail Customer Service Associate
- Fairlawn, OH (18 miles from Solon, OH)
- 45+ days ago
- Fairlawn, OH (18 miles from Solon, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative (Onsite)
- Broadview Heights, OH (13 miles from Solon, OH)
- 45+ days ago
- Broadview Heights, OH (13 miles from Solon, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 45+ days ago
- Cleveland, OH (15 miles from Solon, OH)
- 45+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Solon, OH
Highest Education Level
Customer Services in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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