Customer Service Jobs in Sheffield Lake, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 13 days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 13 days ago
service....
Customer Service Representative - FT
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 17 days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 17 days ago
service....
Customer Service Representative
- Lorain, OH (3 miles from Sheffield Lake, OH)
- 5 days ago
- Lorain, OH (3 miles from Sheffield Lake, OH)
- 5 days ago
What Do IAA Customer Service Reps Do?...
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 18 days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 18 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Westlake, OH (8 miles from Sheffield Lake, OH)
- 25 days ago
- Westlake, OH (8 miles from Sheffield Lake, OH)
- 25 days ago
Customer Service Representative Location: Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 30+ days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 30+ days ago
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time) Metro Lexus Cleveland, Ohio Employment Type: Regular Full-Time Customer Service Representative - Metro Lexus Auto Spa...
Customer Service Representative
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 30+ days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 30+ days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (18 miles from Sheffield Lake, OH)
- 30+ days ago
- Brooklyn, OH (18 miles from Sheffield Lake, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 45+ days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 45+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative (Onsite)
- Broadview Heights, OH (24 miles from Sheffield Lake, OH)
- 45+ days ago
- Broadview Heights, OH (24 miles from Sheffield Lake, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 45+ days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 45+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
- Cleveland, OH (14 miles from Sheffield Lake, OH)
- 60+ days ago
- Cleveland, OH (14 miles from Sheffield Lake, OH)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
70182-LP Customer Service Associate II
- Brooklyn, OH (18 miles from Sheffield Lake, OH)
- 90+ days ago
- Brooklyn, OH (18 miles from Sheffield Lake, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 90+ days ago
- Cleveland, OH (21 miles from Sheffield Lake, OH)
- 90+ days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....
Demographic Data for Sheffield Lake, OH
Moving to Sheffield Lake, OH? Find some basic demographic data about Sheffield Lake, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sheffield Lake, OH
Highest Education Level
Customer Services in Sheffield Lake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Cashier Skills
- Order Entry
- Conflict Resolution
- Store Management
- Wellness
- Written & Oral Communication
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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