Customer Service Jobs in Parma, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lorain, OH (22 miles from Parma, OH)
- 7 hours ago
- Lorain, OH (22 miles from Parma, OH)
- 7 hours ago
What Do IAA Customer Service Reps Do?...
On Site Bilingual Customer Service Representative
- Stow, OH (21 miles from Parma, OH)
- 7 hours ago
- Stow, OH (21 miles from Parma, OH)
- 7 hours ago
(once training is completed) **Bilingual Customer Service Representatives** **Job Description:** **MUST BE FLUENT IN BOTH SPANISH AND ENGLISH** Customer Service is the critical link to strong communication...
Customer Service Representative, Medicare Pharmacy
- Cleveland, OH (8 miles from Parma, OH)
- 6 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 6 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - PT
- Cleveland, OH (8 miles from Parma, OH)
- 8 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 8 days ago
service....
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Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (15 miles from Parma, OH)
- 10 days ago
- Mayfield Hts, OH (15 miles from Parma, OH)
- 10 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative - FT
- Cleveland, OH (8 miles from Parma, OH)
- 11 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 11 days ago
service....
- Cleveland, OH (8 miles from Parma, OH)
- 12 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 12 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (21 miles from Parma, OH)
- 13 days ago
- Stow, OH (21 miles from Parma, OH)
- 13 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Cleveland, OH (8 miles from Parma, OH)
- 18 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 18 days ago
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
Customer Service Representative
- Westlake, OH (10 miles from Parma, OH)
- 19 days ago
- Westlake, OH (10 miles from Parma, OH)
- 19 days ago
Customer Service Representative Location: Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH (8 miles from Parma, OH)
- 24 days ago
- Cleveland, OH (8 miles from Parma, OH)
- 24 days ago
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time) Metro Lexus Cleveland, Ohio Employment Type: Regular Full-Time Customer Service Representative - Metro Lexus Auto Spa...
Customer Service Representative
- Cleveland, OH (8 miles from Parma, OH)
- 30+ days ago
- Cleveland, OH (8 miles from Parma, OH)
- 30+ days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (3 miles from Parma, OH)
- 30+ days ago
- Brooklyn, OH (3 miles from Parma, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (8 miles from Parma, OH)
- 30+ days ago
- Cleveland, OH (8 miles from Parma, OH)
- 30+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Retail Customer Service Associate
- Fairlawn, OH (16 miles from Parma, OH)
- 30+ days ago
- Fairlawn, OH (16 miles from Parma, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Demographic Data for Parma, OH
Moving to Parma, OH? Find some basic demographic data about Parma, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Parma, OH
Highest Education Level
Customer Services in Parma, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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