Customer Service Jobs in Oxford, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (18 miles from Oxford, OH)
- 4 days ago
- Monroe, OH (18 miles from Oxford, OH)
- 4 days ago
This position reports directly to the Customer Service Supervisor....
BMV Lead Customer Service Representative 2
- Brookville, IN (15 miles from Oxford, OH)
- 9 days ago
- Brookville, IN (15 miles from Oxford, OH)
- 9 days ago
Substitute for Customer Service Representatives as needed. Assist with daily opening and closing procedures....
Customer Service Representative - Cosmetics
- Mason, OH (23 miles from Oxford, OH)
- 30+ days ago
- Mason, OH (23 miles from Oxford, OH)
- 30+ days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative
- Mason, OH (23 miles from Oxford, OH)
- 30+ days ago
- Mason, OH (23 miles from Oxford, OH)
- 30+ days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Life - Associate Customer Service Representative
- Fairfield, OH (12 miles from Oxford, OH)
- 30+ days ago
- Fairfield, OH (12 miles from Oxford, OH)
- 30+ days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Accounting - Customer Service Representative
- Fairfield, OH (12 miles from Oxford, OH)
- 45+ days ago
- Fairfield, OH (12 miles from Oxford, OH)
- 45+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Customer Service Associate - Weekend Availability
- West Chester, OH (18 miles from Oxford, OH)
- 90+ days ago
- West Chester, OH (18 miles from Oxford, OH)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Oxford, OH
Moving to Oxford, OH? Find some basic demographic data about Oxford, OH below.
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Salary for Customer Service Jobs in Oxford, OH
Highest Education Level
Customer Services in Oxford, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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