Customer Service Jobs in Orrville, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Canton, OH (20 miles from Orrville, OH)
- 45+ days ago
- Canton, OH (20 miles from Orrville, OH)
- 45+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Fairlawn, OH (23 miles from Orrville, OH)
- 10 days ago
- Fairlawn, OH (23 miles from Orrville, OH)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Customer Service Representative
- Canton, OH (20 miles from Orrville, OH)
- 60+ days ago
- Canton, OH (20 miles from Orrville, OH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, OH (19 miles from Orrville, OH)
- 90+ days ago
- Akron, OH (19 miles from Orrville, OH)
- 90+ days ago
Store 4705419: 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Overnight 3rd Shift Customer Service Representative
- Akron, OH (19 miles from Orrville, OH)
- 90+ days ago
- Akron, OH (19 miles from Orrville, OH)
- 90+ days ago
Store 4705590: 1559 E Market St, Akron, Ohio 44305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative - Charm Banking Center
- Charm, OH (22 miles from Orrville, OH)
- 90+ days ago
- Charm, OH (22 miles from Orrville, OH)
- 90+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Lead Customer Service Representative, Full or Part Time
- Rittman, OH (9 miles from Orrville, OH)
- 90+ days ago
- Rittman, OH (9 miles from Orrville, OH)
- 90+ days ago
Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Orrville, OH
Moving to Orrville, OH? Find some basic demographic data about Orrville, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Orrville, OH
Highest Education Level
Customer Services in Orrville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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