Customer Service Jobs in Oberlin, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Cleveland, OH (23 miles from Oberlin, OH)
- 1 day ago
- Cleveland, OH (23 miles from Oberlin, OH)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Berea, OH (19 miles from Oberlin, OH)
- 2 days ago
- Berea, OH (19 miles from Oberlin, OH)
- 2 days ago
service and support....
Customer Service Representative
- Parma Heights, OH (23 miles from Oberlin, OH)
- 60+ days ago
- Parma Heights, OH (23 miles from Oberlin, OH)
- 60+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
- Brunswick, OH (20 miles from Oberlin, OH)
- 90+ days ago
- Brunswick, OH (20 miles from Oberlin, OH)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(02450) - 25044 Lorain Rd
- North Olmsted, OH (17 miles from Oberlin, OH)
- 90+ days ago
- North Olmsted, OH (17 miles from Oberlin, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Customer Service Rep(02292) - 26063 Detroit Rd
- Westlake, OH (18 miles from Oberlin, OH)
- 90+ days ago
- Westlake, OH (18 miles from Oberlin, OH)
- 90+ days ago
Company Description Job Description Customer service representative Friendly, outgoing, and enthusiastic persons....
Retail Customer Service Associate
- Sheffield Village, OH (7 miles from Oberlin, OH)
- 30+ days ago
- Sheffield Village, OH (7 miles from Oberlin, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5225 Cobblestone Rd, Sheffield Village...
Demographic Data for Oberlin, OH
Moving to Oberlin, OH? Find some basic demographic data about Oberlin, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oberlin, OH
Highest Education Level
Customer Services in Oberlin, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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