Customer Service Jobs in Norwood, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Mason, OH (15 miles from Norwood, OH)
- 1 day ago
- Mason, OH (15 miles from Norwood, OH)
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative - PT
- Hebron, KY (14 miles from Norwood, OH)
- 8 days ago
- Hebron, KY (14 miles from Norwood, OH)
- 8 days ago
service....
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Customer Service Representative
- Springdale, OH (8 miles from Norwood, OH)
- 8 days ago
- Springdale, OH (8 miles from Norwood, OH)
- 8 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Life - Associate Customer Service Representative
- Fairfield, OH (18 miles from Norwood, OH)
- 11 days ago
- Fairfield, OH (18 miles from Norwood, OH)
- 11 days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Accounting - Customer Service Representative
- Fairfield, OH (18 miles from Norwood, OH)
- 12 days ago
- Fairfield, OH (18 miles from Norwood, OH)
- 12 days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Retail Customer Service Associate
- Springdale, OH (8 miles from Norwood, OH)
- 20 days ago
- Springdale, OH (8 miles from Norwood, OH)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5375 N Bend Rd, Cincinnati, OH 45247...
Customer Service Representative
- Fairfield, OH (18 miles from Norwood, OH)
- 26 days ago
- Fairfield, OH (18 miles from Norwood, OH)
- 26 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
This role provides guidance and advice to less experienced Customer Service Representatives....
- Hebron, KY (14 miles from Norwood, OH)
- 30+ days ago
- Hebron, KY (14 miles from Norwood, OH)
- 30+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Cosmetics
- Batavia, OH (16 miles from Norwood, OH)
- 45+ days ago
- Batavia, OH (16 miles from Norwood, OH)
- 45+ days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH
- 45+ days ago
- Cincinnati, OH
- 45+ days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Customer Service Representatives - Starting at $20/hourly
- Florence, KY (14 miles from Norwood, OH)
- 60+ days ago
- Florence, KY (14 miles from Norwood, OH)
- 60+ days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (10 miles from Norwood, OH)
- 60+ days ago
- Highland Heights, KY (10 miles from Norwood, OH)
- 60+ days ago
Overview The Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Demographic Data for Norwood, OH
Moving to Norwood, OH? Find some basic demographic data about Norwood, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwood, OH
Highest Education Level
Customer Services in Norwood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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