Customer Service Jobs in North Baltimore, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Customer Service Representative will be responsible for handling customer service inquiries and problems via e-mail/telephone and recording consistent problem areas....
Customer Service Representative
- Perrysburg, OH (23 miles from North Baltimore, OH)
- 90+ days ago
- Perrysburg, OH (23 miles from North Baltimore, OH)
- 90+ days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Perrysburg, OH (23 miles from North Baltimore, OH)
- 90+ days ago
- Perrysburg, OH (23 miles from North Baltimore, OH)
- 90+ days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Findlay, OH (11 miles from North Baltimore, OH)
- 90+ days ago
- Findlay, OH (11 miles from North Baltimore, OH)
- 90+ days ago
Store 4705569: 100 Crystal St, Findlay, Ohio 45840 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for North Baltimore, OH
Moving to North Baltimore, OH? Find some basic demographic data about North Baltimore, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Baltimore, OH
Highest Education Level
Customer Services in North Baltimore, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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